Senior Security Technician

Job title: Senior Security Technician

Job Location: Mpumalanga, Secunda

Deadline: April 18, 2025

Key Responsibilities

Installation & Configuration:

• Install and configure security systems including CCTV cameras, access control systems, alarm systems, and other security technology.
• Conduct site surveys to determine client requirements and propose optimal solutions.

Maintenance & Troubleshooting

• Perform routine maintenance checks on security equipment and systems.
• Troubleshoot and resolve any technical issues or malfunctions with security hardware or software.
• Respond to emergency service requests for repair and resolve issues promptly to ensure minimal downtime.

System Upgrades & Integration

• Upgrade existing security systems to incorporate new technologies and enhance system performance.
• Integrate different security systems for seamless operation and improved functionality.

Documentation & Reporting

• Maintain detailed records of installations, system configurations, and maintenance activities.
• Provide clients with regular updates on system performance and suggest improvements.

Training & Mentoring

• Mentor and provide guidance to junior technicians and assist in their professional development.
• Conduct training sessions for staff or clients on the operation and maintenance of security systems.

Client Interaction

• Act as the primary point of contact for clients during the installation and service process.
• Provide technical support to clients, explaining complex security issues in an understandable manner.

Compliance & Standards

• Ensure all installations and maintenance activities comply with relevant security standards, regulations, and company policies.
• Keep up-to-date with industry trends, best practices, and advancements in security technologies.

Education

Qualifications and Skills:

• PSIRA Grade A
• Impro Level 1 – 3 (Wish)
• Honeywell Level 1 & 2 (Wish)
• DCS Neo Basic Wiring (Wish)
• DSC Neo Programming (Wish)
• Ajax Training (Wish)
• Drivers Licence
• Matric
• Firearm Competency HG/SG/SLR

Experience

• At least 3 years of experience as a security technician or in a similar role involving the installation, maintenance, and repair of security systems.

Technical Skills

• In-depth knowledge of security technologies such as CCTV, access control systems, alarm systems, intercom systems, and experience with networked systems and IP cameras.

Troubleshooting

• Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues effectively.

Communication Skills

• Excellent communication skills, both written and verbal. Ability to explain technical issues clearly to non-technical personnel.

Computer Literacy

• Basic understanding of computer systems, networking, and relevant software programs used for security systems.

Certifications (Desirable)

• Relevant certifications in security systems (e.g., CCTV, access control, alarm systems).

Physical Requirements

• Ability to work in various environments, including at heights, in confined spaces, or outdoors. Must be comfortable carrying and handling heavy equipment.
• Ability to work both independently and as part of a team.