Senior Reservations Consultant

What Is Required :

As the Reservations Consultant, you’ll be the go-to expert for clients seeking unforgettable travel experiences. Your primary role is to understand clients' travel preferences, provide personalised recommendations, and arrange all aspects of their trips, from flights and accommodations to tours and activities. You’ll be responsible for delivering exceptional service, ensuring every travel experience is seamless and tailored to meet individual needs.

You will work closely with clients to offer expert advice, handle bookings, and resolve any travel-related issues that may arise. Your goal is to create memorable travel experiences that exceed clients’ expectations, while also staying informed about the latest travel trends and destinations.

Minimum Requirements

1. Grade 12 certificate
2. Tourism / Hotel qualification advantageous
3. 2+ years of OPERA experience
4. At least 2 years in Reservations / Groups reservation
5. Maintain high standard of customer service through excellent communication skills