Senior Product Designer

Senior Product Designer

JHB, South Africa

This is a 12 month fixed term role for a Senior Product Designer, based in Johannesburg, South Africa to work very closely with internal client teams to deliver tailored solutions, which will require 4 days a week on site in their state of the art offices.

We are Foolproof, a product design specialist, working closely with Indigo Slate, a Seattle based Marketing powerhouse with deep expertise in marketing for technology brands. Both companies are owned by Zensar, a global technology provider. Regardless of the brand, each remains committed to the power of experience-led design, marketing and engineering.

We are searching for a Senior Product Designer who has a passion for creating digital products and services that create value for our clients and their customers, and a solid understanding of designing for both responsive web and mobile apps.

You are as passionate about creativity as you are about human centred design and human outcomes and will have demonstrable hands-on experience of working on iOS and/or Android native apps for a recognisable brand, preferably in a high-traffic environment. You will have experience working across every stage of the product lifecycle - from early-stage innovation, through to continuous improvement and on to reinventing existing products and services to drive better outcomes for our clients, their employees and their customers. You will approach the work you do and the way you work with intelligence, imagination, drive and humility.

Key skills:

• A product development or experience design background.
• A hybrid designer with a foundation in design research, user experience, interaction, service and visual design, and particular strength in one or two of these areas.
• Experience working with and building out design systems for responsive web and app.
• Experience working with B2B platforms and internal services.
• A strong systems thinker who understands how the pieces connect, continuously experimenting and improving human and business outcomes.
• Expertise in taking projects from brief through to insight-led wireframes and prototypes that bring brands to life, through to hi-fidelity designs.
• A keenness to explore the problem space before iteratively exploring solutions to meet those problems.
• Strong communicator visually and verbally, experienced in iterating and presenting ideas, interactions and flows with confidence, guiding clients through the process.
• A combination of experience in designing for mobile and web applications, experience working on iOS and/or Android native apps. Ideally you will have experience of launching or relaunching a product and optimising the performance over time.
• Skilled in working independently or collaboratively with other designers in a demanding Agile environment to create great user experiences.

The Role:

As a Senior Product Designer, you will be working across an existing product and a brand new service for internal teams, within a team working on iterative web and mobile app transformation projects. You will work closely with the users, with support from product and design members. You will be the design owner from discovery through delivery for the launch of a new feature or product.

You will also be working closely with other practices bold conceptual thinking and creative expression in the design process and staying on top of industry trends.

You will be able to self-organise, lead ideation workshops and design reviews with stakeholders and support more junior members of the team. You will map and understand the flow of the experience between teams involved and supporting tools. You will develop ideas and concepts from initial wireframes, through to hi-fidelity designs as well as prototype and present ideas, interactions and flows with confidence among the design team and clients, all while taking on feedback and iterating based on insights.

You will support the planning activity of design deliverables, report on the status of such deliverables to the Delivery team and notify them of any risks.

Our methodology:

• Discover, imagine, create and deliver products and services that make things better for our clients, their customers, their employees and the world.
• Bring together insight, creativity and technology to deliver experiences that transform our clients’ businesses.
• Outcome driven, embody objectivity and people-centricity in everything we do.
• Continuous discovery, delivery and learning through a collaborative, iterative design process.
• Champion experimentation, conceptual thinking and creative expression in design.
• Thought leadership in experience, design, branding and design systems through contributing to conferences and industry panels.

Who we are:

Foolproof is a product and service design company. We bring together insight, creativity and technology to deliver experiences that transform businesses. With studios in the UK, North America, India and South Africa, we operate globally.

We imagine, create and deliver products and services rooted in genuine user needs. We also partner with our parent company Zensar, a leading digital and technology solutions provider. Together, we execute digital transformation programmes for major brands.

We're welcoming new talent into the Foolproof fold and want to ensure it’s just as diverse as the world around us. That's why we want to hear from everyone regardless of background, identity or ability. Different perspectives make us who we are and our work a success.

Our Values:

https://www.foolproof.co.uk/culture/