About the job Senior Oracle EBS/Cloud HCM Consultant
Duties and responsibilities:
Responsible for setup and installation of technical systems, applications, or process designs for clients purchased or outsourced technology and business process solutions.
Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
Provides feedback based on client experiences to product and professional services teams for product and process improvements.
May work directly with clients on-site or provide installation support remotely.
The Enterprise Applications Consultant brings expertise in Oracle Cloud.
This position will be required to perform most of the tasks defined by the project, gathering facts, analysing clients requirements, and designing solutions that demonstrate the functionality to support the findings.
This individual participates in the planning, design, and implementation for the assigned enterprise applications and/or systems.
This position is responsible for testing and troubleshooting the functionality of the installed enterprise applications and/or systems by identifying and documenting technical issues to be escalated to product and system integration teams for resolution.
Works on strategic project tasks.
Engage with clients to gather facts and analyse business requirements, including process.
Participates in the design the solution and demonstrates functional to support the findings.
Engage timely and provide quality consulting to the client.
Assist in the technical preparation of business process workflows and procedures.
Setup test scenarios and assist clients in testing cycles.
Prepare end-user documentation and user manuals.
Deliver progress reports and participate actively as a project team member.
Perform the project management role on smaller projects aligned with accepted project management principles.
Support peers and teams in specific areas of a project, such as functional testing, application configuration, data migration.
Participate in delivery projects, supporting the lifecycle of Enterprise Applications projects.
Executing functional testing of assigned applications.
Participate in discussions around process design and configuration.
Provide support documentation, system testing and authorisations.
Qualifications and experience:
Bachelor's degree or equivalent
Oracle HCM certification preferred
Demonstrated experience working in Oracle Cloud HCM implementations.
Human Capital Management
Talent Management
Experience working across project lifecycles from scoping to post go-live, including support.
Demonstrated experience of the functional aspects of the application or system
Demonstrated experience of business processes and associated technology
Demonstrated experience in providing technical guidance for the planning, design implementation of enterprise applications
Demonstrated experience in client engagement
Required knowledge and skills:
Knowledge and understanding of IT industry environment and business needs
Excellent understanding of the business process
Excellent project and/or program management skills
Strong problem-solving and analytical skills
Interpersonal skills with the ability to develop and maintain strong stakeholder relationships
Strong communication skills (verbal and written)
The ability to work with a variety of internal and external stakeholders to ensure that the delivery of business transformation
Good creativity and the ability to work with abstract concepts
Extensive knowledge of systems, software, and programming languages
Ability to focus on detail with an understanding of how it impacts the business strategically
Ability to engage with a variety of stakeholders and colleagues at all levels
Ability to work in high-pressure situations
Ability to establish and manage processes and practices through collaboration and the understanding of business
Ability to manage urgent and complex tasks simultaneously