It Operations Manager

Minimum Requirements:

1. Relevant three-year tertiary qualification
2. Minimum 5 years experience in managing a medium to large facility
3. Proven record of successfully managing a business with optimum financial results
4. Experience in fresh fruit and vegetable industry will be beneficial
5. Knowledge of regulatory requirements in the industry
6. Experience in implementing integrated systems to ensure efficient business operations
7. Strong leadership abilities

Characteristics:

1. Be able to work under pressure and meet deadlines
2. Excellent communication and interpersonal skills at all staff levels
3. Problem-solving capabilities
4. Ambitious with a drive for success
5. Ability to proactively plan and execute accordingly
6. Strong leadership (ability to manage and teach effectively)
7. Self-disciplined and able to work independently to meet targets

Main Responsibilities:

The Business Operations Manager is ultimately responsible for the successful management of all operational divisions within the business and will report directly to the Board of Directors.

Main responsibilities include:

1. Manage the facility daily according to the company core principles and to achieve strategic and financial objectives from the Board of Directors
2. Develop and implement growth strategies
3. Report monthly to the Board of Directors on operational activities
4. Compile and manage annual budget along with key team members and ensure financial targets are met
5. Measure and improve effectiveness and efficiency of all processes, both internally and externally
6. Focus will include, but is not limited to labor cost and productivity, waste management and effective transport management
7. Improve processes and integrated systems to ensure efficiency in all divisions
8. Build and maintain best practice policies and principles
9. Ensure increased productivity and profitable use of the facility
10. Build and manage a strong team of skilled staff
11. Lead, mentor and develop middle management, and ensure this filters through to junior roles
12. Ensure effective training and development is provided to employees to ensure quality product output, accuracy and consistency
13. Implement and maintain effective security and safety measures to reduce risk
14. Manage maintenance on the facility, machinery, equipment and that of related service providers / agents
15. Ensure proper housekeeping and compliance are met daily, according to food safety and labour audit requirements