Senior Manager: Store Development

TFG Store Development is responsible for all TFG retail trading Brands (currently 22 Brands and growing including International Franchise Brands – likes of G-Star & JD Sports) within Africa.

Key disciplines & outputs include but not limited to - store design conceptual development, concept design detailing, store location “Rivet/CAD” design packs, sourcing, procurement, manufacture, quality control, logistics, project management, supplier & contractor sourcing, evaluation, appointment, site management and build completion, legislated compliance.

Annualized Capex & store facilities expenditure – Budget control, forecasting, Trading Brands m2 targeted build rate management, budget allocation and related store capitalization requirements.

Key Responsibilities:

• Store development for assigned retail cluster of TFG Brand (likes of Value cluster, Mid-market, Specialized cluster).
• Capex budgets allocated to new, relocation, enlargement, reduction, revamps, rollouts, and other associated store needs within disciplines handled by Store Development.
• Store build rates, m2 rates, Capex cost efficiencies (return on investment capital), value engineering and cost saving initiatives to give “capital” value return to assigned trading segment.
• Manage internal and external – conceptual, design and PM teams associated to assigned retail cluster.
• Manage, lead, guide, mentor, develop internal team assigned to retail cluster.
• Sign off and approval on TFG systems - BIM, SAP, and Coupa procurement and project builds.
• Manage required standards/quality of sourced, procured & manufactured equipment and store site location builds.
• Relationship management with Retail Brand MD, Heads of Business, Operations, Visual Merchandising, Marketing, Internal Property/leasing teams, including all external suppliers related to store development/builds.
• Coordination and relationship management with Landlords, Mall Management and internal TFG stakeholders – likes of data, POS & security systems.
• Allocation of project build timelines, biweekly retail cluster project program listing all development activities, stakeholder & TFG system notifications.
• Source, evaluation, take-on, and management of new suppliers that meet assigned Retail Brand segment.
• Member of Store Development EXCO management team.
• Travel – within SA borders & into Africa for related supplier/development site activities.
• International travel – retail insight & trade fairs at the discretion of Store Development Head of Business.

Qualifications and Experience:

• Completed Matric, plus a tertiary qualification in relation to - Project Management, Quantity Surveying, Interior design, architect building/retail design or Industrial Engineering.
• 10 years of previous experience in Construction, Project Management or Senior Operations Management Property Development or Retail Operations background.
• Excel, SAP (Coupa training will be given on site), Microsoft Projects, BIM management, Rivet experience.

Skills:

• Strong human capital skills, communications, budget control, supplier/ contractor management and negotiation.
• Able to work independently if needed, self-starter.
• Strong leadership ability, team player.
• Resilient under pressure and timeline fulfilment pressures.
• Entrepreneurial instinct, insight & mind-set.

Behaviours:

• Readily takes on new challenges and opportunities with a sense of urgency and eagerness.
• Effectively considers the diverse needs of various stakeholders.
• Forms, develops and leads a group of individuals toward the achievement of a common team objective.
• Establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
• Applies market and business insights in order to drive organisational objectives.
• Effectively works with others to achieve shared goals.
• Conveys information and communicates ideas in a clear, concise and impactful manner.
• Confronts and tackles challenging situations with courage.
• Creates an environment that fosters and nurtures a culture of creativity which drives success.
• Understands, anticipates, and meets the needs and expectations of customers.
• Consistently makes timely, well-rounded and informed decisions.
• Accurately perceives and reflects on personal strengths and areas of development.
• Identifies, nurtures, and supports the growth of individuals within the organisation.
• Effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
• Inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results.
• Communicates a clear and inspiring purpose and vision that engages people.
• Takes accountability and ensures others are held to account on agreed upon performance targets.
• Understands and applies financial concepts and principles to make informed financial decisions.
• Embraces an open mind-set which considers global issues, trends and opportunities.
• Inspires trust and gains the confidence of others by displaying honesty and integrity.
• Openly engages and interacts with others, builds rapport, and establishes positive relationships.
• Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information.
• Interprets and simplifies complex and contradictory information when resolving organisational problems.
• Effectively navigates and resolves conflict and disagreements in a constructive and productive manner.
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment.
• Assesses and improves the efficiency, effectiveness, and quality of various work processes.
• Understands and navigates dynamics created by processes, systems, and people.
• Effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives.
• Develops plans and prioritises initiatives that align to the organisational goals and objectives.
• Effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes.
• Effectively adjusts their behaviour, approach, and decision-making based on the situation.
• Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation.
• Leverages new technology to enhance productivity, improve problem solving, and support business growth.
• Recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.