Senior Manager : Personal And Alliance Banking

Primary Purpose: The successful incumbent will be responsible for formulating and executing tactical Personal and Alliance Banking strategy and associated delivery plans, ensuring business integration and operational implementation through the achievement of business objectives.

Responsible for managing both the revenue and cost elements of the business unit income statement.

Grow market share within the personal and alliance banking by retaining/penetrating customer base with a view of increasing profitability.

Minimum Requirements

REQUIRED MINIMUM EDUCATION AND TRAINING: Bachelor's Degree or equivalent FAIS RE 5

REQUIRED MINIMUM WORK EXPERIENCE: 10 years' minimum corporate experience, Proven track record of managing business development teams

TECHNICAL COMPETENCY:

1. Research & Information Gathering
2. Contract and Project Management
3. Financial Acumen
4. Value Management
5. Service & Capability
6. Stakeholder Management
7. Innovation - identification of opportunities to digitise and automate
8. Writing and Presenting Reports
9. Regulatory framework & requirements
10. Governance Frameworks & Processes
11. People & Team Management

Duties and Responsibilities (but not limited to):

FINANCIAL MANAGEMENT

Identify and implement revenue or cost saving opportunities and ensure adherence to budget.

CUSTOMER CENTRICITY

Drive customer centricity strategy formulation and execution for Personal and Alliance Banking.

OPERATIONAL EXCELLENCE

Ensure operational efficiencies, compliance and risk deliverables are embedded.

PEOPLE LEADERSHIP

Provide management responsibility to Personal and Alliance Banking team.

DATA MANAGEMENT

Lead migration of customers to digital platforms.

STAKEHOLDER MANAGEMENT

Drive stakeholder engagement with all relevant internal and external stakeholders.

REPORTING

Perform different analytics to assist with business impact.

LEARNING AND GROWTH

Drive a continuous learning culture which focuses on innovation and value-adding solutions in line with best practice.

This position is advertised in line with our commitment to Employment Equity.