Senior Learning and Development Consultant (Merchant)

Key Responsibilities

• Programme manage strategic training programs for our merchandise teams, including the graduate program, ensuring the merchants are equipped with the skills and knowledge to excel in their future careers within TFG.
• Lead the integration of new training initiatives into our company culture, fostering a supportive and engaging learning environment.
• Work closely with the Fuse and Retail Brands to ensure a seamless onboarding experience for the new Retail Graduates on the initiation of the program.
• Provide continuous mentorship and support to Merchandise Graduates, addressing challenges and facilitating their professional development.
• Collaborate with various departments to ensure comprehensive training and the necessary resources are provided to the merchandise teams.
• Monitor and assess the progress of training programs, offering constructive feedback and guidance to enhance performance and improvements in the content and the curriculum.
• Organise regular check-ins and progress reviews with Merchandise Graduates and their line managers and coaches to ensure alignment with training goals.
• Ensure training programs align with the company's strategic objectives and contribute to overall business success.

Qualifications And Experience

• A relevant tertiary qualification.
• 5 – 7 years’ experience in coaching and mentoring merchandise planning or buying teams.
• In-depth understanding of Merchandise Retail (Buying and/or Planning).

Skills

• Technical Coaching and knowledge sharing
• Mentoring
• Programme and or Project Management
• Needs Analysis
• Communication skills
• Change management
• Collaboration
• Facilitation and or meeting management

Behaviours

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth.

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?