Senior IP Engineer

Our client, a leading provider of ICT services, is looking for a Senior IP Engineer to join their team.

POSITION INFO : Purpose

The Senior IP Engineer is the overall custodian for planning, implementation, configuration and troubleshooting and support of Active Network that will covers all IP Transport requirements for connectivity, L2 / L3 / MPLS / Segment Routing, Fibre Channel Network, interconnects to ISPs and to cover end to end network support on GPON / AE, IP Backhaul and ISP domain (IPT, Peering and Caching).

Overall Responsibilities

• Scope National IP Transport requirements (end-to-end), to include IP / MPLS, Active network, ISPs, Fibre Channel Network, IT, and 3rd parties.
• Conduct high-level IP Transport planning nationally.
• Conduct low-level IP Transport planning nationally.
• Develop methods of procedure for implementation.
• Ensure and oversee implementation.
• Quality acceptance of the project.
• Provides subject matter expertise on technical solutions.
• Manages vendor performances based on contractual obligations.
• Escalating operational issues with vendors and ticket tracking.
• Manages escalation of faults with vendors and informs all stakeholders of status.
• Participates in the development of goals, work plans, timelines, and implementation approaches.
• Onsite support, support and troubleshooting nationally.
• Regional and national escalation of faults.
• Support management team on national planning projects.

Communication

• Engage with internal teams and external vendors to understand and solve network related issues.
• Engage with regional, internal, and external teams including vendors in network related planning and implementation projects.
• Probe to determine the actual nature or underlying cause of technical network problems / issues.
• Explain procedural approaches effectively to relevant parties.
• Produce and maintain fundamental documentation of standards and procedures.
• Provide weekly reports on working equipment and instrumentation.
• Take instructions from own manager.
• Escalate, internally, issues as needed.

Problem Solving

• Investigate and evaluate problem areas and propose possible solutions.
• Escalation to Vendors and management and tracking of complex issues.
• Translate problem findings into Incident reports with solution recommendation.
• Solve standard, albeit more complex, problems independently.
• Plan multiple tasks characterized by short term project timelines and deliverables.
• Provide in-depth expertise, initiative, insight, and interpretation in fault-finding to facilitate faster solutions.
• Understand IP / MPLS and Active network technicalities and performance.
• Understand Fibre Channel Network technicalities and performance.
• Understand ISP domain (including IPT, Peering, Caching and CG-NAT).
• Interpret and provide advice to resolve issues.
• Follow Standard Operating Procedures (SOP's) to clear faults and resolve problems encountered.
• Support management team on national planning projects.

Education, Skills & Experience – Subject Matter Expertise

• Strong knowledge of IP / MPLS, Segment routing and Fibre channel networks.
• Thorough understanding of interface specifications and protocols used in the Active Ethernet environment.
• Sound knowledge of regulatory procedures applicable to IP network.
• Advanced knowledge of IP / MPLS networks and TCP / IP.
• Good technical knowledge on Network.
• BTech / bachelor’s degree in IT / Electronics or related Network engineering qualifications.
• Cisco CCDE or CCIE lab.
• Network and design professional certifications.
• Four to five (4-5) years’ experience in the network and telecommunications industry, in a Carrier / Mobile / Enterprise environment.
• Should be able to communicate & collaborate across the Enterprise (Cross functional seamless execution) and developing strong relationships with Internal and External customers.