Senior Group Quality Manager (FMCG)

• Develop, implement, and enforce quality assurance policies and procedures across both manufacturing plants.
• Oversee quality control processes at every stage of production, from raw material sourcing to finished product packaging.

Regulatory Compliance :

• Ensure all products and processes comply with local, state, and federal food safety regulations.
• Prepare for and lead regulatory audits and inspections, ensuring both plants meet required standards.

Quality Systems Management :

• Implement and maintain quality management systems (QMS) in line with industry standards (e.g., ISO 9001, HACCP).
• Conduct regular internal audits and inspections to ensure compliance and identify areas for improvement.
• Lead continuous improvement initiatives to enhance quality processes, reduce waste, and increase efficiency.
• Utilize data and metrics to identify trends and implement corrective actions.
• Manage and mentor quality assurance teams at both manufacturing plants.
• Provide training and development opportunities to ensure staff are knowledgeable about quality standards and best practices.

Supplier Quality Management :

• Establish and maintain relationships with suppliers to ensure the consistent quality of raw materials and ingredients.
• Conduct supplier audits and performance evaluations.

Customer Feedback and Complaint Management :

• Investigate and address customer complaints related to product quality.
• Implement corrective actions to resolve issues and prevent recurrence.
• Identify potential risks to product quality and develop strategies to mitigate them.
• Implement robust food safety and quality control measures to prevent contamination and ensure product safety.

Reporting and Documentation :

• Maintain accurate records of quality assurance activities and results.
• Prepare detailed reports for senior management on quality performance and improvement initiatives.

Job Requirements :

• Bachelor’s degree in Food Science, Quality Management, or a related field; advanced degree preferred.
• Minimum of 10-15 years of experience in a quality management role within the food manufacturing industry.
• In-depth knowledge of food safety regulations and quality standards (e.g., FDA, HACCP, ISO).
• Proven track record of managing quality assurance across multiple sites.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Effective communication skills, with the ability to collaborate with cross-functional teams and senior management.
• Certification in Quality Management (e.g., Six Sigma, Lean Manufacturing) is a plus.