Senior Field Service Engineer

This position is a fully remote/field-based opening. You need to live in the assigned area of the KZN region.

• Interested in working for an international and diverse company?
• Looking to use your troubleshooting skill?
• Interested in developing your career in the water industry?

Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family-friendly organization that cares about its people just as it cares about the environment.

• Flexible working hours
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health benefits

As a Field Service & Workshop Engineer, you will support Hach Sub-Sahara Africa’s sales growth by delivering primary levels of instrument field service and workshop support to external and internal customers. Your role will involve troubleshooting, scheduled service activities, and applying advanced engineering principles to diagnose and solve issues. You will document service activities in compliance with Hach’s policies and procedures.

• Providing on-demand frontline field service support and workshop repairs for Hach customers.
• Installing and verifying proper operation of instrument systems at customer sites.
• Performing scheduled preventative maintenance, including calibration, hardware, or software upgrades, and verifying completed work.
• Maintaining spare parts inventory and providing input on parts usage related to failures.
• Providing backup service support outside of assigned territory when needed.
• Offering technical support at Hach trade shows, sales demonstrations, and customer sites.

• BS degree/diploma in mechanical, electrical, or electronic engineering, or equivalent experience.
• Minimum of 5 years of experience as a Field Service Engineer ideally in the Water Industry.
• Willingness and flexibility to travel long distances and lodge away from home (2-4 nights a month when required to fulfill required duties).

At Hach (www.hach.com) we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.