Senior Executive, Line Compliance

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EXL Service
George
ZAR 300 000 - 400 000
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Job description

* Conducting audits as per audit calendar

* Preparation of audit reports and highlighting any other anomalies found.

* Escalation of compliance exceptions to higher management and ensuring their closure.

* Conducting follow-ups and reviewing implementation of action plans.

* Ensure compliance to laws & regulations, contracts, and organizational policies and procedures in respect of reporting.

* Drive ISO Surveillance audit, compliance internal & external audits.

* Responsible for adherence to Compliance Governance.

* Compile reporting around Compliance metrics.

* Drive Business Continuity Planning between Customers - EXL.

* Ensure Data Protection & Compliance Agreements adherence.

* Compliance Initiatives - Training, liaison with key stakeholders.

* Conduct Compliance Audit - Recommend corrective actions and remedies.

* Create Compliance scorecards, dashboards, and general reporting around performance of the business.

* Support newly migrated processes or processes in the pipeline to be migrated from Compliance Perspective.

* Participate in meetings with the business and clients around Compliance performance measurement.

* Regular audit of reports from operations, preparation of audits, and real-time flagging of gaps.

* Follow-up audits and checks to test implementation of controls.

* Reporting on audits and flags to the appropriate forum in a timely manner.

* Ensure compliance to client and organizational policies and procedures in respect of reporting.

* Maintain information access for their department by initiating the processing of requests to create, change, or revoke physical/logical access within a department.

* Act as the department liaison to Client Security Team.

* Responsible for completion of re-verification of user physical/logical access for users within their department as per defined timelines.

* Completing compliance self-assessment.

* Conducting compliance review (Planning, Execution, finalization of observations and closure of review including follow-up for management comments and open action points).

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