Preparation of audit reports and highlighting any anomalies found.
Escalation of compliance exceptions to higher management and ensuring their closure.
Conducting follow-ups and reviewing implementation of action plans.
Ensure compliance with laws, regulations, contracts, and organizational policies and procedures in respect of reporting.
Drive ISO Surveillance audit, compliance internal & external audits.
Responsible for adherence to Compliance Governance.
Compile reporting around Compliance metrics.
Drive Business Continuity Planning between Customers - EXL.
Ensure Data Protection & Compliance Agreements adherence.
Compliance Initiatives - Training, liaison with key stakeholders.
Conduct Compliance Audit - Recommend corrective actions and remedies.
Create Compliance scorecards, dashboards, and general reporting around performance of the business.
Support newly migrated processes or processes in the pipeline from a Compliance Perspective.
Participate in meetings with the business and clients around Compliance performance measurement.
Regular audit of reports from operations, preparation of audits, and real-time flagging of gaps.
Follow-up audits and checks to test implementation of controls.
Reporting on audits and flags to the appropriate forum in a timely manner.
Ensure compliance with client and organizational policies and procedures in respect of reporting.
Maintain information access for their department by initiating the processing of requests to create, change, or revoke physical/logical access within a department.
Act as the department liaison to the Client Security Team.
Responsible for completion of re-verification of user physical/logical access for users within their department as per defined timelines.
Completing compliance self-assessment.
Conducting compliance review (Planning, Execution, finalization of observations and closure of review including follow-up for management comments and open action points).