Senior Credit Controller

Key accountabilities and decision ownership

• Ensure 100% of all KPI targets are met in line with C&R policies.
• Follow up on non-payments.
• Liaise with 3rd parties to resolve account disputes, involving meetings and negotiations with CEOs, FMs, and IT Managers.
• Ensure monthly billing and reports are sent out timeously.
• Daily coding of the bank statement.
• Maintain and continue building relationships with customers.
• Attend client meetings when required.
• Ensure that all collection targets and KPIs are met.
• Allocation of client payments.

Core competencies, knowledge, and experience

Job Knowledge:

• Corporate credit.
• Intensive reconciliation and allocation on large accounts (large book values in excess of 80 Million).
• MS Excel (Advanced).
• Eppix.
• Converged Business knowledge.
• Microsoft Office.
• Morpheus II.

Job Related Skills:

• Interpersonal skills.
• Negotiation skills (ability to liaise with CEOs, FMs, IT Managers, EHODS & Exec Heads, local & international).
• Driver's license essential (own car).
• Analytical and investigative mind.
• Ability to perform complex account reconciliation.

Must have technical / professional qualifications:

• Diploma in Credit Management would be an advantage.
• 2-5 years of Credit Control experience.
• Experience in Forex Exchange.
• Experience in dealing with 3rd parties to resolve account disputes.
• Experience in dealing with EHODS, Exec Heads & other key stakeholders.