Senior Clinical System Lead

Senior Clinical System Specialist - Office or Home based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations. With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

• Lead and direct one or more Clinical Data Science (CDS) project teams engaged in the initiation, planning, set up, maintenance, control and closing of systems used in clinical trial projects.
• Support sales efforts by participating in and providing expertise to Business Development.
• Peer review of study team technical documentation and work output.
• Contact point for internal and external customer teams on assigned studies.
• Assist in leading project kick off (internal and external) meetings.

Overview:

• Good knowledge of Clinical Data Science activities (CDMS', data ingestion, review and extraction, risk management and analytics).
• Technical understanding of relational databases and how they function and be able to create medium to complex data flow diagrams.
• Applied skills in project management, including the predictive elements of timelines, resource requirements and financial tracking.
• In depth knowledge of one or more Clinical Data Management Systems and/or Electronic Data Capture systems.

Business Expertise:

• Detailed understanding of protocol content and interpretation of data collection requirements, both considering user experience and underlying dataset structures.
• Ability to quickly react and adapt to changing requirements, processes and timelines in an agile manner.
• Assist with and present at Bid Defence meetings.

Quality Control:

• Performs quality control peer reviews of CRFs and records comments appropriately.
• Tracks and keeps functional management and those responsible for project management informed of any issues that might affect project target dates, scope or budget and escalates potential problems effectively and in a timely manner.
• Works independently and with other project leads, as needed, to negotiate timelines and key deliverables with clients and/or external customers and departments.
• Contributes to the oversight and management of system integration set up and vendor interactions where needed.
• Understand project level revenue recognition/forecasting process and provides input regarding actual and forecasts units/hrs (revenue and resources) to the CDSPM.
• Other responsibilities may be assigned as required.

Leadership:

• Functional Team Lead and primary point of contact for internal and external project team for CDS Systems (CDSS) for external and internal customer teams for assigned study/studies.
• Ensures communication with all stakeholders regarding project status and priorities.
• Ability to lead and guide several technical teams of programmers, designers and data validation analysts (technical testers) to achieve common project goals.
• Ability to lead teams in the internal UAT of configured System solutions.
• Embrace and contribute to a culture of process improvement with a focus on streamlining processes and adding value to the business and client needs.
• Travel (approximately 15 %) domestic and/or international.
• Typical years of experience 5-8. An equivalent combination of education, training and relevant experience may be considered in place of the education and experience stated.

Problem Solving:

• Use existing procedures to solve problems where solutions are not readily apparent; analyse information and standard practices to make judgement calls.
• Develop optimal solutions for specific project and/or database requirements.
• Develop and drive forward thinking thought process ensuring deliverables to time and quality.
• Feed into process improvements.

Impact:

• Lead resources to achieve project goals through personal effort and influence over others. Impact is based on medium-term goals.
• Ability to move between different tasks, studies and individual teams to drive project goals.

Interpersonal Skills:

• Excellent written and verbal communication skills.
• Adapts delivery style to cater for knowledge and understanding levels of individuals or teams to ensure key messages and considerations are delivered without ambiguity.
• Takes personal ownership to ensure cross board understanding amongst individual team members.

To be successful in the role, you will have:

• Previous relevant experience, an equivalent combination of education, training and relevant experience may be considered in place of the education and experience stated.
• Excellent written and verbal communication skills.
• Adaptable delivery style to cater for knowledge and understanding levels of individuals, or teams to ensure key messages and considerations are delivered without ambiguity.
• Able to take personal ownership to ensure cross board understanding amongst individual team members.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply.