Senior Business Analyst III (Payments)

About the job Senior Business Analyst III (Payments)

Key purpose:

This is an exciting opportunity for you to join our dynamic team of Business Analysts at The company. You will be part of delivering business and technology solutions across the company Group to some of the most recognised South Africa Retail brands and you'll do it by working on the best of breed of technologies. We're proud to be publicly recognised as a largest private sector employer in South Africa and leading employer in Africa. We focus on attracting, developing and retaining a loyal and committed workforce, dedicated to the Groups culture and organisational objectives. This role plays an instrumental role across business and delivery teams to ensure that solutions are delivered according to the business requirements considering cost, user and organisation benefit. The nature of projects in this role are generally across domains, high profile and complex in nature demanding expert business, process and technology perspectives and recommendations.

Duties and responsibilities:

• Perform high-level analysis activities in the CE cycle (assisting to unpack Features, identify high-level impacts and dependencies etc.) at a Senior / Specialist proficiency level.
• Understand, analyse and identify areas for improvement in the current business environment and across other shared process/system business environments.
• Collaborate with user stakeholders in the identification and documentation of user requirements.
• Assess and document the business implication of user requirements to the business process involved.
• Propose and document process improvements where appropriate and provide alternatives / options.
• Assess risks, costs and potential benefits of alternative business process designs.
• Define business rules and guide the implementation of these rules in the development of the various application systems.
• Works closely with Architects, Designers and Business stakeholders to evaluate suggested solutions.
• Lead others to advance objectives of the organisation.
• Influencing stakeholders (within IT and Business) to consider solutions which will work best for the business.
• Coaching and mentoring for the Junior and Intermediate BA resources on business analysis processes and delivery.
• To build and maintain a trust relationship with business users and IT stakeholders by ensuring solutions are delivered as promised and providing the necessary support and making recommendations.
• Liaising with business stakeholders, IT disciplines and the delivery teams.
• Continuously support the business environment and provide recommendations for improvement.
• Drive the change management barriers impacting User Acceptance Testing.
• Produce fit-for-purpose specification documents for business requirements and processes using appropriate tools, while following the guidelines and standards for analysis artefacts.
• Actively contribute in the development of the BA practice within the organisation.
• Creates a sense of team spirit by encouraging harmony, co-operation and communication.
• Demonstrates detailed and comprehensive knowledge of own area, and is recognised as an expert by people across the organisation. Maintains a comprehensive knowledge of related external issues and knows about research and upcoming developments.

• Degree with 5 to 8 years related experience.
• Advanced BA certification, CBAP, AAC or similar.
• Experience working within all aspects of the Software Development Life Cycle (SDLC).
• Business Process Management experience.
• Excellent communication, both written and verbal.
• Excellent relationship management and collaboration skills.
• Good planning and time management skills.
• Willingness to coach and mentor junior team members.
• Good business and IT acumen.
• Self-starter, with a can-do attitude.
• Customer focused.
• Analytical thinking.
• Decision making.
• Results driven.
• Facilitation or Coaching qualification / experience.
• Business understanding of the broader retail industry.
• Aris experience.