SCRUM Master

SCRUM Master

Role purpose:

• Successful project delivery of the Consumer Lending initiatives for each quarter.
• Coach Agile methods - providing support & facilitation to increase velocity and productivity.
• Identify risks, dependencies, and impediments, leading the team through technical delivery, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution.
• Ensure the team works collaboratively and efficiently to deliver high-quality products.
• Scrum artifacts: Scrum Master to employ various artifacts, such as burndown charts and task boards, to track progress and make the work visible to the team and stakeholders.
• Ensure that the teams technical team lead/ senior engineers are consulted when breaking down tasks for the development squad.
• Keeping a pulse on needs and insights from stakeholders and other initiatives, regularly communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks.

Key Accountabilities

• Coach team members on SAFe Agile methods and technical practices (e.g., CI/CD, TDD, etc.)
• Through powerful questioning, prepare your team (s) to actively participate in PI Planning
• Facilitate key Agile ceremonies, such as daily stand-ups, demos, retrospectives, backlog refinement, etc.
• Engage external technical teams, stakeholders, and partners to manage risks, interdependencies, and impediments
• Communicate impediments to the RTE for quick resolution
• Implement controls and provide Jira reports on Portfolio level i.e., Agile reporting and compliance
• Facilitate sessions to improve teams workflow and velocity
• Work with the RTE to facilitate and plan project execution

Key performance indicators

• Consistently meeting sprint goals to deliver business value that lead to 100% PI project yield
• Team interaction and communication
• Manage team velocity and cadence
• Effective controls to manage project risks and impediments
• Accurate, timeous project reporting
• Customer satisfaction
• Minimal bugs in Test and Production environments

Core competencies, knowledge, and experience:

• Strong understanding of / experience with software development lifecycles in complex, data driven initiatives is essential, especially within Agile framework i.e., SAFe and methodologies i.e., Scrum, Kanban, etc.
• Development experience (within the Cloud platform is preferable)
• Solid, proven experience in using Agile ceremonies to plan, deliver, proactively manage dependencies and continuous improvement
• Able to communicate and influence with tact and diplomacy
• Experience working within a multi-national and remote team
• Excellent skills in contextualing technical projects in terms of the holistic view to gauge overall progress
• Comfortable with ambiguity and working in fluid, fast-changing environments under pressure

Technical / professional qualifications:

Essential:

• Bachelors degree or National Diploma in the field of Computer Science, Electrical Engineering, or related field
• At least 3 years experience as a Software Engineer
• At least 5 years experience delivering large, complex IT transformational projects
• At least 5 years experience as a Scrum Master managing Agile teams
• Proven practical experience in implementing SAFe Agile and/ or Scrum
• Certified Scrum Master
• Working knowledge and competence using JIRA and Confluence.
• Working knowledge on implementing and maintaining Jira reporting

Advantageous

Other relevant postgraduate management qualifications