SATIC Digital Transformation Tower Lead

Management Level

Director

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

Role Summary:

South Africa Technology and Innovation Centre (SATIC) is the latest addition to the PwC global technology delivery network. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make them fit for the future. We are seeking a dynamic and visionary leader who brings in-depth market experience, who sees technology as a way to enable and drive human innovation and who wants to lead, develop and bring together a community of solvers, to tackle the biggest challenges in society.

If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you. By choosing to join the SATIC, you are choosing to work with and lead teams across territories, harnessing the power of world leading tech and making a difference to real people's lives.

We are actively looking for a dynamic and results driven leader to join our leadership team as the Transformation Enablement Services Tower Lead, one of SATIC’s fastest growing service offerings. This role will be responsible for generating demand for services, foster strong client relationships and lead a team of consultants to deliver exceptional value and impact.

Qualifications / Certifications required:

• Bcom in Business, Engineering or a related field; Masters, MBA or other relevant graduate degree is a plus.

Experience required:

• Minimum 10 years experience working at reputable professional services or management consulting firm
• Minimum 10 years selling and delivering client solutions
• Experience in working with multi-disciplinary teams and collaborating globally to deliver business impact
• Experience building, maturing and running teams that provide both transformational and support services
• Experience leading large teams and being a coach and mentor that prioritises the employee experience
• Demonstrable experience of taking operational responsibility (including commerciality) for a business unit / function in the context of the adding value to the business
• Demonstrable experience of driving a programme of continuous improvement to increase the quality and efficiency of the services provided to the clients.
• Strong, broad experience across traditional Management Consulting capabilities, including but not limited to digital transformation, operating model design, agile methodologies, programme and project management, change management, and business analysis
• Able to work with in-territory and other PwC office teams to co-create service offerings / solutions that utilise SATIC staff

Responsibilities of role:

• Develop long term relationships with key decision makers and stakeholders
• Ensure high levels of customer satisfaction and engagement
• Act as the primary point of contact for Enterprise and Operations Transformation teams across the territories
• Develop close relationships with territory stakeholders to ensure alignment between demand and supply of services, maintain quality and drive excellent service delivery.
• Use your network and market presence to attract and recruit high quality professionals to work within SATIC
• Lead, coach, develop a high-performing team and ensure that each team member is equipped with the correct tools and skills
• Develop market leading value propositions supported by thought leadership
• Look for opportunities to use technology to scale efficiencies and new ways of working across multiple projects and environments.
• Promote and encourage others to value differences when working in diverse teams.
• Uphold the firm's code of ethics and business conduct
• Oversee the execution of tailored development programmes to ensure team members develop, maintain and grow their skill sets in line with the demands of the business, including professional certifications and external qualifications.

Desirable skill sets include:

• Programme and project management
• Leadership and people management
• Affinity to work with quantitative data, good analytical skills
• Ability to work within a fast-paced and unstructured environment. Must be able to multi-task and effectively and continually prioritise
• Service-oriented attitude, problem solver, proactive thinker, networker, information seeker, team player
• Excellent time management, communication and organisational skills
• Extensive knowledge of relevant computer software eg. Microsoft and Google Suite
• Willingness and interest to frequently interact with and reach out to senior stakeholders from across the PwC Network
• Ability to interact efficiently with senior members of the firm across multiple time zones

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Job Posting End Date

March 7, 2025