Sales Representative

The purpose of the job is to define roles, delegating responsibilities and accountabilities and authorities, to facilitate effective Quality and QH&S Management.

Responsibilities

• Be fully aware of the policies and practices of the company as specified in the Systems Maintenance Manual and Departmental Procedures.
• Responsibility and authority in relation to the management system of SGS RZA:
• Compliance with relevant standards/methods including all applicable legislation, customer, and client requirements.
• Ensure adherence to the Management Systems which complies with SANS ISO / IEC 17025 and OHSAS 18001: 2007 standards.
• Manage method modification, development, and validation of new/changed methods.
• Perform tests/sampling/calibration and evaluation of results.
• Maintain SANAS and OHSAS accreditations.
• Execute work timeously, ethically, and efficiently.
• Adhere to Safety, Health, Environment, and Quality policies and instructions.
• Maintain the upkeep of the preparation area.
• Prepare samples according to customer requirements and adhere to correct procedures, methods, and specifications.
• Communicate clear, unambiguous work-related instructions to Sample Preparation Staff.
• Ensure that all Sampling and Sample Preparation operations run efficiently on a day-to-day basis.
• Identify training needs, train and develop staff to their full potential, and perform witnessing of activities according to training and audit schedules. Ensure training and witnessing of activities are fully documented and updated on the relevant forms.
• Declare sampling and sample preparation staff competent to perform tests and fit to use specific items of equipment based on the outcome of training and witnessing of work activities.
• Stop work promptly and report to the Branch Manager when equipment malfunctions or any abnormalities in tests occur, implement corrective actions from the outcome of the root cause investigation, and authorize resumption of work.
• Read shipping operational instructions and ensure that the instructions are understood before assigning work to staff.
• Assign work to staff, ensure that every job is started timeously and processed according to written instructions and completed within scheduled time frames.
• Participate in root cause investigations regarding incidents/accidents, job queries, errors, and repeats, and implement selected corrective and/or preventative actions.
• Check the completed calculations and reports of all preparation performed.
• Monitor jobs in progress and utilize additional operations or equipment as required to prevent bottlenecking effects.
• Justify expenditure when required, maintain a realistic costing system, and work within allocated budget.
• Ensure that equipment is serviced according to maintenance and calibration schedules.
• Ensure that sampling and sample preparation staff use correct equipment, wear correct PPE, and use proper tools when performing tasks.
• Conduct on-the-job training on new methods and equipment.
• Inspect and monitor staff continuously while work is in progress.
• Ensure correct sample storage as per procedure or client request.
• Conduct regular stock taking to prevent unnecessary downtime (plastic bags, etc.).
• Attend SHEQ meetings and training programmes held within the company.
• Ensure that company and regulatory safety, health, and environmental policies and procedures are strictly followed.
• Maintain good housekeeping and keep the workplace clean and tidy.
• Adhere to all quality and safety requirements of the SGS Management System.

Perform any other reasonable tasks as assigned by the direct line manager.

Qualifications

Grade 12 with Mathematics and Physical Science.