Sales Representative

A new vacancy is available for a Sales Representative.

Reference: E.L-AK-1

The position is based in Cape Town for our client in the Industrial Hygiene Industry.

Duties & Responsibilities:

1. Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in Cape Town region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries to exemplify the brand and grow the branch.

Key Performance Areas:

1. Business Development:
1. Maintain brand reputation and ethos of business in a professional manner.
2. Call on an average of ten clients per day.
3. Ensure weekly call report is completed and submitted to the Sales Manager.
4. A client call planner must be completed and repeated in a 4-to-6-week cycle.
5. Monitor sales and gross profit activities.
6. Present and sell company products and services to current and potential clients.
7. Follow up on new leads and referrals resulting from field activities.
8. Provide product demonstrations at new and existing clients.
9. Develop new business opportunities at existing clients (upselling).
10. Meet the agreed sales targets.

1. Customer Relationship Management:
1. Complete written service reports for clients that require them.
2. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
3. Ensure staff training is carried out for all clients.
4. Build a relationship with all key people within the client portfolio (e.g., Buyer, General Manager, Chef, Contract or Area Manager, etc.).
5. Always provide prompt service and assistance.
6. Assist with deliveries to customers in unforeseen circumstances.
7. Attend to customer needs concerning the best suited products and their efficient use.
8. Manage account services through quality checks and other follow-ups.
9. Carry out technical installations, repairs, and maintenance of equipment where necessary.
10. Demonstrate the company's consultative sales approach; leverage hands-on service to enhance our total value to the customer.
11. Provide emergency service coverage after hours to appreciative customers.
12. Build relationships by providing customers with innovative products, sales demos, regular service, and ongoing training.
13. Learn customers' operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.

1. Communication and Feedback:
1. Attend and participate in all sales meetings.
2. Communicate on new opposition products, special account developments, and any other relevant information gathered through field activities to provide feedback to Sales Manager.
3. Assist in providing the Sales Manager with relevant Service Report data.
4. Submit a weekly sales / technical report to Sales Manager.
5. Adhere to Company Data and Communication Policies.
6. Use prescribed templates where available.
7. Comply with deadlines where set / required.

1. Administration Services:
1. Assist the Debtors department with the following up of monies when required to do so.
2. Ensure that new clients have the correct cash or credit application forms completed.
3. Provide updated client contact information.
4. Manage product merchandising in the market and exercise and maintain brand image control (e.g., stickers, wall charts, etc.).
5. Provide prompt quotations to clients within 24 hours of visit and ensure follow-up of quotes.
6. Ensure HSE standards (as relating to our product supply) are maintained on client sites.
7. Perform Stock Management and stock-taking regularly where required to do so.

1. Self-Development:
1. Continuously broaden your product knowledge in chemicals, dosing equipment, and cleaning systems.
2. Strive continually to keep abreast of changes in the industry.
3. Attend all training courses as provided by the company from time to time.
4. Work on improving your selling skills through self-study.

Experience and Qualifications:

1. Three years' experience in a similar sales environment is essential.
2. Proficiency in Microsoft Office with intermediate level is preferred.
3. Excellent selling, presentation, communication, and interpersonal skills.
4. Negotiation skills.
5. Own vehicle and valid driver license.
6. Excellent organizational skills & good multitasking skills.
7. Ability to meet deadlines.
8. Be bilingual.

Personal Attributes:

1. Healthy, Positive and Self-Motivated individual.
2. Patient, tactful, diplomatic, and approachable.
3. Ability to stay calm under stressful situations.
4. Good situational awareness.
5. Excellent spoken and written communication skills.
6. Respect the importance of confidentiality.
7. Good organizing skills.
8. Good problem-solving skills.
9. Team Player.
10. Ability to work accurately, with good attention to detail.
11. Presentation skills for presentations.