Sales Rep / Merchandiser

A proudly South African, local supermarket chain that provides customers with affordable groceries that are of a high quality requires a Bakery Plant Manager.

POSITION INFO :

PRIMARY RESPONSIBILITIES :

1. Plan, organize, and oversee the daily operations of the bakery department, including production, packaging, and display of baked goods.
2. Manage and schedule bakery staff, including hiring, training, performance evaluation, and disciplinary action as necessary.
3. Develop and implement standard operating procedures (SOPs) for bakery operations, ensuring compliance with food safety regulations and company policies.
4. Monitor and maintain inventory levels of bakery ingredients and supplies, ordering stock as needed to meet production requirements.
5. Ensure the quality and freshness of baked goods by following standardized recipes, proper baking techniques, and product rotation procedures.
6. Coordinate with suppliers and vendors to source high-quality ingredients and equipment at competitive prices.
7. Monitor bakery sales performance, analyze trends, and develop strategies to increase revenue and profitability.
8. Maintain cleanliness and sanitation standards in the bakery department, including equipment, workstations, and storage areas.
9. Train bakery staff on food safety practices, hygiene standards, and customer service protocols.
10. Handle customer inquiries, complaints, and special orders related to bakery products, providing prompt and courteous service.
11. Implement marketing initiatives and promotional activities to drive bakery sales and customer engagement.
12. Collaborate with other departments, such as purchasing, marketing, and store management, to optimize bakery operations and product offerings.
13. Ensure compliance with health and safety regulations, including proper handling and storage of food items and adherence to sanitation protocols.

QUALIFICATIONS AND EXPERIENCE :

1. Grade 12
2. Proven experience managing a bakery.
3. A food handler's license.
4. Sound knowledge of different baking techniques.