Sales Operations Manager EMAP

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries.

Job Description

At Experian, our Sales Operations Manager is an integral part of our Commercial Finance team aligning planning, execution, and evaluation of the sales activities across our 11 markets. They offer vital support to the EMEA & APAC Region by applying best practice processes to sales management and sales reporting, and clarity to revenue reporting and forecasting, driving profitable growth for the region.

The Sales Operations Manager is a critical part of the Sales and Finance organizations, overseeing the sales reporting (pipeline, wins, losses, conversion), new business forecasting, system management, data quality, and overseeing governance within the Sales department. The Sales Operations Manager provides the so-what to regional level sales and revenue reporting demonstrating a clear understanding of product, market and client trends.

In this role, you will report to the Head of Pricing and Sales Operations EMAP.

What you will do:

• Design and implement sales processes, policies, and systems;
• Manage the sales pipeline, forecasting, and reporting;
• Coordinate sales commissions and off-plan incentives;
• Analyze sales performance, trends, and metrics;
• Provide sales training on systems;
• Evaluate and optimize the sales technology stack;
• Resolve sales-related issues and escalations.

Qualifications

• 5 years of experience in a sales-facing role;
• Excellent people management, delegation, and development skills;
• Proficiency in data analysis and visualization, and in extracting important insights from large datasets of non-standardized data;
• Experience with Microsoft Suite, CRM, and sales software (Salesforce);
• Experience within a complex matrix organization;
• Project management experience and strong financial understanding;
• Communication and collaboration;
• Leadership and influence;
• Customer focus and empathy.

Additional Information

What you will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials, and books.
• Work environment - excellent work conditions with a friendly environment, recognized strong team spirit, and fun and quality recreation time.
• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth/adoption allowance, Multisport card, Sharesave plan, Employee assistance program, a birthday gift, and many other benefits!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday, and extra 3 paid days for participation in social responsibility events.
• Opportunity for flexible working hours and home office.

Experian is an Equal Opportunity Employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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