Sales Manager: Funeral Distribution - Klerksdorp

Discovery - Sales and Distribution

Sales Manager - Funeral Cover

• Lead and manage a Funeral Cover sales channel consisting of business consultants and financial advisors.
• Achievement of sales and quality targets.
• Ensuring a professional level of interactions with intermediaries and HR contacts.
• Inductions and leads management, ensuring that campaigns and leads are correctly managed.
• Ongoing liaison and relationship building with various stakeholders.
• MIS Reporting, create and maintain reporting.
• Business processes and operational improvement.
• Promote a positive and proactive approach to compliance and risk.
• Ability to proactively manage change.
• To work as a team player within a team environment, participating willingly and providing support and guidance to colleagues at all times.
• Compliance and risk management and adherence.
• Coach staff to improve performance and behaviors.
• Create an energetic and fun work environment.
• Report any suspected misconduct.

• A KI is responsible for management and oversight of the FSPs activities relating to rendering of financial services, which includes advice and/or intermediary services.
• Must monitor that the statutory obligation of the FSP are complied with.
• Must comply with the fit and proper requirements (COB, RE, Qualification, PST and CPD).
• Ensure that representatives are compliant with the fit and proper requirements:
  • Representatives complete all required training for their role.
  • Review the advice rendered by the representative.
  • Monitor on an ongoing basis that the representatives are treating customers fairly.
• Supervise representatives under supervision:
  • To ensure that all the required fit and proper requirements are complied with (Qualification and PST).
  • Where monitoring of representatives under supervision is delegated, the following should be done:
    • Record the process of delegation and the reporting frequency monitoring done.
• Instil a culture of treating customers fairly in all aspects of the business.
• Ensure that there are business processes and operational ability.

• Ability to engage Union representatives.
• Logical, analytical problem-solving ability.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Ability to take accountability, responsibility and ownership.
• Able to take initiative and exercise sound judgment and decision making.
• Ability to work in a highly pressurized, target oriented environment.
• Ability to deal positively with change and uncertainty.
• Strong business acumen.
• Strong sales and persuasive skills.
• Strong quality orientation.
• Good organizational skills.
• Proactive, self-motivated.
• Able to identify, nurture and develop talent.
• Customer oriented.
• Ability to meet deadlines timeously.
• Ensure ethical business activities and maintain transparency of branch dealings.

• Matric (Grade 12).
• Four – Six years sales management experience in a target-driven in/outbound sales.
• Computer skills: Microsoft Word; Excel; Email.
• A FAIS Recognized qualification: NQF Level 5.
• RE5 and RE1 compulsory.