Sales Manager

To recruit, maintain and develop sales representatives and brokers and set targets.

Job Description

Main Purpose

To recruit, maintain and develop sales representatives and brokers and set targets.

Develop and maintain sales and marketing plan

• Develop an integrated sales & marketing plan
• Implement and align marketing plan with regional plan and submit to management
• Review and update strategic plan on a regular basis
• Compile report on progress made on strategic plan
• Communicate strategic plan to sales representatives

Perform recruitment and selection process for sales representatives

• Advertise and market representative positions through presentations
• Select applicants in accordance with FSCA requirements implementation of assessment selection battery

Conduct training to sales representatives

• Facilitate the pre-course and post-course training
• Responsible for on-the-job assessment of representatives

Conduct coaching process

• Give technical support and motivation to representatives
• Coach representatives on improving their selling skills
• Provide recognition through performance management system

Conduct training to brokers

• Ensure brokers are equipped with sufficient office documentation e.g. application forms
• Handle administration queries on behalf of dedicated brokers
• Check business methods of dedicated brokers and advise accordingly
• Update brokers on Assupol products and services regularly
• Ensure computer software of brokers are up to date in respect of Assupol products and services
• Build professional business relationships with brokers

Identify and develop new and current markets

• Identify, penetrate and develop new markets
• Maintain contacts with key decision makers and insurance industry resources (new and existing)
• Retain and increase market share in existing markets
• Manage the business retention
• Conduct product presentations in the market

Maintain production targets and retain business

• Ensure and monitor set production targets are achieved
• Maintain business retention

Comply with FAIS requirements

• Supervise representatives when rendering services under supervision
• Submit supervision evidence to MSSI on a monthly basis
• Mentor and train supervisees to ensure that they have a proper understanding of products
• Observe meetings between representatives and clients

Compliance

• Complaints
• Number of complaints received
• Number of complaints referred for investigation (Forensic)
• Number of complaints referred for Debarment Hearing based on outcome from debarment Committee

Training and Awareness

• Refresher Training
• New Product Training
• Record of Advice
• Completion of the application forms

Other

• Adhere to code of conduct
• Adhere to TCF
• Comply with risk and audit requirements
• Display the values and culture
• Provide leadership to your team to assist them in achieving their target

Job Requirements

Knowledge and Skills

Formal Education

Matric

Relevant Qualification (recognised by the FSCA)

Technical / Legal Certification

Regulatory Examination Level 5: Representatives

Regulatory Examination Level 1: Key Individuals

Class of Business (Long Term Insurance and Investments) (Depending on Date of Appointment as Key Individual in the industry)

Experience

1 year management and oversight experience in categories A, B1, B2, C, B1-A, B2-A and retail pension funds

2 years Project Management

2 years Insurance industry

At least 1 year advice and intermediary experience in category A, B1, B2, C, B1-A, B2-A and retail pension funds