Sales Manager

What is our educational philosophy?

Our educators believe in building skills for the future and enabling students to take up careers in a volatile, uncertain, chaotic, and ambiguous world. Our education is designed to create a deep understanding of an area, supporting skills development through practical application, and challenging thinking to allow for adaptation to new possibilities.

We have an exciting opportunity for a Sales Manager at our Durban (Umhlanga) campus. The successful candidate will lead a sales team to drive student acquisition and growth by executing the sales strategy across an assigned campus portfolio. Reporting to the National Sales Manager, this role will oversee a team of Higher Education Consultants, Customer Relationship Marketers, and Sales Coordinators.

As the Sales Manager, you will be responsible for campus sales and campus sales administration. The role involves extensive travel between campuses and require you to work over weekends and evenings from time to time.

Functional and technical competencies:

• Higher Education product knowledge will be advantageous
• Sound knowledge of sales processes
• Customer centric approach
• Skilled in dealing with irate customers
• Good understanding of marketing essentials
• Skilled in techniques on how to motivate sales teams
• Managing teams remotely
• Presentation skills

Accountabilities:

• Campus sales volumes (lead and contact)
• Quality of sales
• Enrollment headcount and revenue
• Cross mode / campus / qualification sale volumes
• Alignment with segmentation strategy
• On a regional level, identify new and energing markets and to perform competitor and SWOT analysis regarding price, service offering and local competitors

Management:

• Sales budget management
• Operational planning
• Operational implementation and execution monitoring
• Problem solving
• Resource and capacity management

Leadership:

• Talent acquisition and onboarding
• Skills levels - training & development / coaching & mentoring
• Culture and climate

Minimum qualification:

• Undergraduate qualification in Marketing or Commerce

Experience:

• Three years experience as a Sales or Marketing Manager. Higher education industry will be advantageous
• Track record of managing high performing Sales teams

Behavioural Competencies:

• Initiative and responsibility
• People leadership and development
• Relations and networking
• Influence
• Effective communication
• Analysis and judgment
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness
• Business development and bottom-line focus