Sales Manager

Operations Lead
Reference: JHB-Sines-1

Our client is looking for an Operations Lead who will be responsible for ensuring optimum utilization of all laboratory resources, quality, and timely results to our customers.

The individual will be instrumental in securing technical competency and relevance within the company in the current and any new analytical fields as part of its strategy.

The incumbent will oversee all aspects of day-to-day laboratory operations ensuring accurate and timely results while maintaining a safe and efficient work environment. The Operations Lead ensures the competitive positioning of IPS Laboratories as an independent analytical laboratory to satisfy the client's needs in accordance with the requirements of the South African Health Products Regulatory Authority and related international standards.

This position will be responsible for all operations including insourced and outsourced operations.

Duties & Responsibilities

PRINCIPAL DUTIES

1. Enforce company policies and standard operating procedures in collaboration with the QA Manager.
2. General management of the analytical laboratory in terms of cGXP including following and enforcing all applicable regulations and requirements according to SAHPRA Guidelines.
3. Improve and promote quality and regulatory compliance, demonstrating accuracy and thoroughness throughout all other functions.
4. Verify and process supplier documents and approved supplier databases.
5. Draft and combine reports, verify results, perform calculations, and verify raw data.
6. Ensure data integrity in compliance with ALCOA standards.
7. Manage People and Culture matters in collaboration with the People, Culture and Purpose Manager:
1. Discipline matters.
2. Leave matters.
3. Participate in the recruitment of qualified team members.
4. Assist with the implementation of performance management leading to a positive and high-performance company culture.
5. Actively foster a culture of right first time and continuous improvement.
6. Build, influence, and inspire the team to create an equitable environment conducive to personal and company growth.
8. Manage sub-contracted projects and outsourced services being responsible for results from contracting laboratories.
9. Qualification of service providers, sub-contractors, and suppliers as per the relevant SOPs.
10. Implement and maintain the apparatus maintenance program, reporting problems with apparatus, and arranging repairs.
11. Maintain laboratory equipment and performance by establishing quality standards; develop operations, quality, and troubleshooting procedures; ensure staff compliance; certify instrument performance; arrange for equipment replacement, service, and repairs.
12. Implement and maintain the regular calibration of apparatus and calibration schedule in collaboration with the Shift Leaders and Team Leaders.
13. Oversee day-to-day operations.
14. Ensure the implementation and maintenance of Health and Safety Regulations in the workplace.
15. Ensure safety and security procedures for all equipment, materials, and activities on site.
16. Project management and control in collaboration with laboratory personnel.
17. Supervise access to the laboratory.
18. Plan and execute projects in collaboration with the QA Manager and Technical Director.
19. Supervise waste management according to SOP.
20. Oversee and maintain the Stability Programs.
21. Supervise and control confidential information and documentation.

Qualifications Required

Bachelor's Degree in Pharmaceuticals or Chemistry is essential.

Knowledge Required

1. Excellent Computer Skills (MS Office especially).
2. Excellent knowledge of Business Principles (essential).
3. Knowledge of cGMP regulations and Regulatory Requirements (Essential).

Experience Required

1. Minimum of 10 Years Laboratory experience is essential.
2. Minimum 5 Years experience as Laboratory / Operations Lead essential.
3. Technical Document compilations, document control experience, and data integrity are essential.

Skills Required

1. Professional and Ethical principles and behavior.
2. Strong Communication Skills (verbal and written).
3. Deadline driven.
4. Quality focus.
5. Ability to work well under pressure.
6. Analytical skills.
7. Detail oriented.
8. Ability to function as part of a team.
9. Ability to be proactive.