We're looking for young, dynamic and highly driven individuals to join our Sales team. Individuals will be responsible for driving the sales process on any leads that are generated through online applications, direct queries from merchants and leads issued through the Partnership channel, or self-sourced from the existing CRM system or from the market. Engagement with customers are primarily via telephone and email, occasionally face to face.
Duties and responsibilities:
Drive pipeline stage targets to meet and exceed monthly and quarterly sales targets of the Merchant Cash Advance and other ancillary products, within the pricing parameters set.
Build and manage relationships with key stakeholders and prospects on a continuous basis to maximize sales.
Use calls, marketing material and automated nurturing to achieve front of mind position with prospects, keep on top of follow ups and keep the pipe clean.
Monitor trends in the market and with prospects, to bring insights to management and the sales team.
Either prospect from the MC CRM system or receive customer applications that are generated via internal channels and treat efficiently and with respect
Explain the product and qualifying criteria and understand clients needs to pitch the value proposition appropriately.
Screen merchants financial viability, manage expectations, obtain credit related documents from the prospect, and follow all administrative process requirements.
Decline or prepare quotation (Price, Deal Value) based on credit info and insight at this stage of the sales process.
Ensure that all agreed objectives and expectations with the prospect are achieved.
Ensure accurate preparation of the credit pack for presentation to the Underwriting department, summarizing the following:
Details of credit application, including details of reference checks and investigation into the personal characteristics of the applicant
Assessment of merchant statements and bank statements of credit applicant
Summarize probing questions to clients on
transactions and behaviours.
Recommendation to credit on price, term, and value of the deal
To maintain and update the CRM System (Sales Force) accurately and timeously including:
Loading of relevant fields for new and existing clients
Ensure follow ups and details per interaction are recorded.
Qualifications and experience:
Matric
Business Management Diploma or similar (advantageous).
3 years relevant work experience in a sales
Financial and Merchant service experience (advantageous).
Strong sales and closing skills
Strong customer orientation
Business acumen
Keeps up to date with field of expertise and uses such knowledge effectively.
Use all the resources at your disposal to be able to answer questions and deliver on promises.