Sales Coordinator / Administrator

Cape Town – Kraaifontein: My client, a well-established and reputable company specializing in premium culinary essentials, is looking for a highly organized and proactive Sales Administrator to join its Sales Team. This role is based at the Kraaifontein branch and requires an individual with a keen eye for detail, strong administrative skills, and the ability to support sales operations effectively.

Candidate Profile: The ideal candidate is adaptable, aligns with the company's values, and thrives in a team-oriented environment. They should be able to manage shifting priorities with ease, collaborate seamlessly with colleagues, and contribute to a positive and cohesive workplace culture. A solutions-driven mindset and a proactive approach to problem-solving will be key to excelling in this role.

Responsibilities include but are not limited to:

1. Handle sales inquiries and process customer orders on various platforms
2. Verify customer details, process payments, and update data in internal systems
3. Inform customers on stock availability, alternatives, and lead times
4. Issue accurate invoices and coordinate orders internally
5. Manage and update sales and customer records, ensuring timely responses
6. Maintain and enhance the company's online presence, including website updates
7. Provide administrative support to the sales team as needed

Criteria:

1. Matric
2. 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous
3. Computer literacy: proficient in Microsoft Office and Omni (advantageous)
4. Excellent phone and email etiquette with strong customer service skills
5. Proficient in English and Afrikaans (speak, read and write)
6. Outgoing personality, team player, and well-organised
7. Able to work well under pressure, maintaining a friendly, proactive approach

Candidates who currently reside in close proximity to Kraaifontein / the Northern Suburbs of Cape Town are invited to apply for this position.