Sales Consultant

Job Title: Sales Consultant

Location: Cape Town, South Africa

Salary: Market Related R15 - R25000 based on experience.

Job Summary: We are seeking a dynamic and results-driven Sales Consultant to join our team in Cape Town. The ideal candidate will be responsible for generating quality leads, converting them into sales, and maintaining long-term relationships with clients. This role involves a mix of telephonic, email, and face-to-face interactions, participation in trade shows, and collaboration with various departments to achieve sales targets and enhance customer satisfaction.

Key Responsibilities:

• Generate quality leads by making contact via telephone, email, and face-to-face and turning them into opportunities for sales.
• Generate leads relating to RFIs, RFPs, RFQs, and other sales/tender related portals.
• Participate in trade shows, exhibitions, and networking sessions to generate leads.
• Assist walk-in customers and attend to incoming calls.
• Receive sales enquiries and provide quotations, product/service information, drawings, support, and pricing.
• Capture customer information, including addresses and phone numbers, for future follow-up.
• Process estimates, sales orders, and purchase orders.
• Convert leads to sales through good communication, follow-ups, and a positive attitude.
• Build long-term relationships with clients to ensure satisfaction and address their needs.
• Follow sales strategies and achieve monthly targets.
• Create a positive and lasting relationship with suppliers.
• Pay attention to competitors and their activities within the industry.
• Ensure that all administration relating to sales is efficiently completed.
• Work closely with other departments and find opportunities to cross-sell/upsell.
• Demonstrate advanced product knowledge and involve management in product knowledge initiatives.
• Adhere to all company policies and procedures.
• Follow up with clients to ensure satisfaction with products.
• Always look for new ways to make products attractive to customers.
• Help improve brand awareness and social media presence with the marketing department.
• Collaborate with the marketing department to develop and implement new sales strategies.
• Meet with other associates and sales consultants to discuss innovative ways to effectively sell to customers.
• Care for company tools provided and adhere to company policies regarding their care.
• Build rapport with customers through friendly, engaging communication.
• Ad hoc duties.

Requirements:

• Proven experience in sales, preferably in a similar role.
• Excellent communication and interpersonal skills.
• Ability to generate leads and convert them into sales.
• Strong customer service skills.
• Good understanding of sales processes and strategies.
• Ability to work independently and as part of a team.
• Proficiency in using CRM systems and other sales-related software.
• Willingness to participate in trade shows, exhibitions, and networking sessions.

Benefits:

• Competitive salary.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
• Access to company tools and resources to aid in sales activities.