Sales And Service Consultant

The Company:

Pacific International Insurance has been helping Australians protect what is important to them for over 20 years! We are a licensed general insurance company, providing soft landings for policyholders across Australia and New Zealand.

Our range of personal and business insurance solutions cross areas including motor vehicle, pet, mobility equipment, professional indemnity, and general liability.

The Product:

PD Insurance AU provides low-cost, high-value pet insurance and car insurance cover that wins awards!

The opportunity:

Join our dynamic growing team in George! We are seeking to welcome more energetic, customer-centric and friendly Sales and Service Consultants!

Our positions are full-time and permanent.

The role:

The Sales and Service Consultant is responsible for advising customers on insurance products, facilitating sales, and providing after-sales service support. This role focuses on building strong customer relationships, guiding clients through policy options, and ensuring their claims and service needs are met efficiently.

In exchange, we will provide you with a fun and collaborative team environment, a supportive management system and the motivation to reach your full potential!

Working hours:

• Mondays to Fridays: 00h00AM – 08h00AM OR 04h00AM – 11h00AM (weekly rotational shifts).
• Kindly note that these hours may be affected by daylight savings and operational business requirements.

Some of the reasons why you would love working for us:

• Competitive basic monthly salary, commission, company benefits and contributions.
• Employee loyalty and long service rewards.
• Professional company branded gear.
• Healthbenefits: exciting offers from our Lifestyle department to keep you fit and healthy!
• Real, good coffee!
• Training and development: all newbies undergo a training programme to equip you with the knowledge and tools to thrive in your role.
• Working hours that provide you with more flexibility during the day.
• Company transport available to the office.

Requirements:

• Completed Grade 12 / National Senior Certificate.
• Proficient / advanced written and verbal communication skills in English.
• Prior experience in a customer service or sales driven position.
• Strong attention to detail, organisational and administration skills.
• Excellent communication, negotiation, and problem-solving skills.
• Customer-oriented with a focus on building strong client relationships.
• Willing to work the hours aligned with Australia as listed in this advert.