Sales Administrator

Job Title: Sales Administrator

Location: Hybrid (Office and Remote)

Company: Grapevine Media

Division: Grapevine Retail

About Us: Grapevine Retail is the hassle-free provider in in-store advertising, helping brands achieve exceptional reach through innovative, attention-grabbing campaigns.

Job Summary: Are you super organised and ready to revolutionise in-store advertising? As our Sales Administrator, you'll be at the forefront of the retail industry, leading the charge in creating and executing our premium in-store advertising campaigns. Your primary focus will be to clear roadblocks for your Account Manager (Salesperson) so they stay focused on sales.

Key Outcomes:

Campaign Efficiency:

• Ensure 100% of campaigns are executed on time and within budget.
• Achieve a supplier and collateral quality control accuracy rate of 95% or above.

Client Satisfaction:

• Maintain a positive client satisfaction score of 95% or higher for campaign execution.

Operational Excellence:

• Implement and maintain systems and procedures to streamline workflow and enhance efficiency.
• Ensure all communications and logistics are handled smoothly and efficiently, with zero missed deadlines.

Key Responsibilities:

• Prepare quotes and handle orders, with final checks by the Account Manager.
• Schedule catch-ups at least every second day to stay aligned with the Account Manager.
• Be involved in campaigns from start to finish, including all changes along the way.
• Attend all client meetings, paying close attention to client needs.
• Request quotes from suppliers based on client briefs.
• Manage and update the Key Account Manager (KAM) list, ensuring timely follow-ups and briefing the promotions team.
• Update the promotions team on dates and ensure correct coordination with promoters.
• Arrange training sessions for promoters with the client, ensuring they are scheduled a month before each activation.
• Coordinate uniform briefs between suppliers and clients.
• Follow up on artwork with clients and design agencies.
• Remind the Account Manager of important tasks.
• Participate in briefing designers and brainstorming ideas with the Account Manager.
• Handle general admin tasks, including feedback reports, store communications, and updating order folders.
• Brief designers on changes from clients.
• Assist in prospecting new clients from time to time.
• Manage tasks for smaller clients.
• Be prepared to conduct store visits, with or without the Account Manager.

Key Competencies:

Organisational Skills:

• Excellent attention to detail and ability to multitask effectively.
• Strong coordinating and administration skills.

Problem Solving:

• Ability to clear roadblocks and solve issues independently.
• Creative thinker with a proactive approach to campaign management.

Communication:

• Strong written and verbal communication skills.
• Ability to manage store communications and supplier relationships effectively.

Key Skills:

• Proficiency in MS Office, Word, Excel, and SharePoint.
• Experience in managing suppliers and quality control.
• Strong ability to follow and improve existing systems and procedures.

Qualifications:

• Matric or equivalent; a university degree is an added benefit.
• A minimum of two years of proven experience in a similar role.

Compensation:

• Salary range: R15,000 - R23,000 dependent on experience and qualifications.
• Monthly execution excellence bonuses.

Why Join Us?

• Be part of a company that’s changing the game in in-store advertising.
• Work in a dynamic and supportive environment.
• Opportunity to bring your creativity and ideas to life.

If you're ready to take the retail world by storm with your project management and organisational skills, we want you! Join the Grapevine team and make a real impact in the retail industry.

Apply now!