Risk Specialist, I, AWS Fraud Investigation Team

Amazon Web Services (AWS) has the most services and more features within those services than any other cloud provider – from infrastructure technologies like compute, storage, and databases – to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. AWS Platform is the glue that holds the AWS ecosystem together. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.

Each day, hundreds of thousands of customers make billions of transactions worldwide on our cloud. They are harnessing the power of AWS to enable innovative applications, websites, and businesses. However, there are always a few people that try to take unfair advantage of a good thing...

Are you interested in taking your skills and career to the next level, while having fun and fighting fraud in the cloud? Join a growing world-class team to conduct investigations in order to prevent malicious and fraudulent usage on AWS.

You will be an integral member of a team of investigators, analysts, and specialists conducting complex investigations of fraud activity. You will help drive related intelligence initiatives targeting new and emerging fraud threats to AWS. You will leverage your analytical and data skills to deep dive on a myriad of fraud activity to help drive complex investigations and investigative strategies. You will be at the forefront of keeping abreast of trends and fraud issues impacting the Cloud industry to ensure AWS is leading the curve in identifying, mitigating, and preventing fraud attacks.

AWS Fraud Investigation Team is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking to join AWS FIT. Risk Specialists are responsible for a wide range of duties related to the investigation and mitigation of fraud and risk in the Cloud. Ideal applicants will have experience in the Cloud industry, previous fraud/risk experience, and proven success in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.

The Risk Specialist position entails shift work, potentially evenings and weekends. Specific shift requirements to be based on needs of the business. This position relies on judgment to plan and accomplish goals with nearly all decisions expected to be made independently with a high degree of accuracy and attention to detail. Individual problem-solving and analytical skills are used to authenticate customers’ cloud computing behavior and complex transactions on AWS accounts.

Key job responsibilities

• Conduct complex and deep dive investigations of sophisticated criminals and criminal enterprises against a consistent cadence to meet operational metrics while ensuring a high level of decision quality.
• Use a combination of manual and automated tools to gather data and conduct ad-hoc investigations.
• Work with cross-functional teams across Amazon for collaboration on fraud risks and investigations.
• Work with stakeholders to drive process improvements that will impact internal and external customers.
• Maintain the confidentiality of all information obtained during the investigations process.
• Take on ad-hoc projects/assignments related to fraud investigations as necessary.

BASIC QUALIFICATIONS

• Minimum of one year of experience in: Fraud, Cyber Crime, Financial Crimes, or Financial Risk Management.
• Ability to perform deep investigations on complex, sensitive escalations for numerous internal stakeholders, to work effectively in a multi-task, high volume environment, and deal with high level of ambiguity.
• Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations.
• Flexibility to work various shifts.

PREFERRED QUALIFICATIONS

• A Bachelor’s degree is preferred.
• Knowledge of fraud or risk trends impacting the cloud computing industry.
• Understanding of AWS services.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify, and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.