Retail Travel Specialist

Inbound Tour Company is looking for an experienced Retail Travel Specialist.

This role is based in Sandton.

Experience required:

• Minimum of 3 – 5 years of previous inbound tour consulting experience
• Tourplan advantageous
• WETU
• Good understanding of terms and conditions, product knowledge, third-party destinations
• Understanding of travel industry channels
• A passion for delivering service excellence
• A good knowledge of South Africa, Southern and East Africa

Duties include:

• Creative planning and designing of itineraries
• Managing the reservations process for bookings in a manner that ensures guest budget is achieved
• Handling of bookings from quote to finalising, invoicing and travel documents
• Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
• Emergency duty will be on a rotational basis
• Working hours early and late shift on a weekly rotational basis
• Calm and professional manner of servicing agents and guests
• Proactive selling of products and services ensuring the best possible safari for the guests

To apply please send an updated CV and references to