Retail Farm Grocer Supervisor

Reference: 9466 NB

Consultant: Nine Broodyrk

Job Description:

• Operational Management
• Oversee the day-to-day operations of the farm grocer, including inventory management, restocking, and maintaining cleanliness and organization.
• Ensure compliance with health and safety regulations and uphold quality standards for all products.
• Develop and implement efficient operating procedures to streamline workflows and enhance productivity.
• Sales and Marketing
• Drive sales by actively engaging with customers, offering product recommendations, and promoting special offers or events.
• Collaborate with the marketing team to develop strategies for promoting farm grocer products through various channels, including social media, email marketing, and on-site signage.
• Monitor sales performance and analyse data to identify opportunities for growth and improvement.
• Customer Service
• Provide exceptional customer service by greeting visitors, addressing inquiries, and resolving any issues or concerns in a professional and timely manner.
• Foster positive relationships with customers and cultivate a welcoming and inviting atmosphere within the farm grocer.
• Vendor Management
• Source and procure locally sourced produce, artisanal goods, and other products to stock the farm grocer.
• Negotiate contracts and pricing agreements with vendors and suppliers, ensuring favourable terms and maintaining strong partnerships.
• Team Leadership
• Lead and motivate a team of farm grocer associates, providing guidance, training, and performance feedback to ensure high levels of productivity and customer service.
• Foster a collaborative and supportive work environment that values teamwork and encourages personal and professional growth.

Qualifications:

• Proven experience in retail sales, preferably in a farm grocer, specialty food market, or similar environment.
• Strong sales and negotiation skills, with a track record of achieving targets and driving revenue growth.
• Excellent communication and interpersonal abilities, with the ability to engage with customers and build rapport.
• Demonstrated leadership experience, with the ability to effectively manage and motivate a team.
• Knowledge of locally sourced produce, artisanal products, and the agricultural industry is highly desirable.
• Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.

How to Apply:

• Email your comprehensive CV to exceedhr@exceed.co.za.
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.