Restaurant Manager - Springbok

Springbok, Northern Cape
Permanent - 8 hrs p / day
Work schedule: As Needed
Salary: TBC p / week
Start date: ASAP

This is a summary of what the job involves to help you decide if you are a good fit.

As a Restaurant General Manager at KFC, you will be responsible for overseeing the overall operations and management of the restaurant. Your primary goal will be to ensure customer satisfaction, achieve sales and profitability targets, and maintain a positive work environment for the restaurant team. You will lead a team of employees and actively engage in driving business growth and maintaining KFC's brand standards.

What you'll do

• Achieve and maintain CHAMPS Standards within the restaurant, emphasizing Cleanliness, Hospitality, Accuracy, Maintenance, Product, and Speed of Service, and ensure all employees are aligned with the commitment to exceed customer expectations in these areas.
• Efficiently run shifts to boost sales, operational efficiency, and profits.
• Determine staffing needs, create schedules, and control labour costs while meeting business goals.
• Ensure safety measures are in place and implement comprehensive training programs for staff development.
• Demonstrate leadership, manage costs, and direct activities to meet financial targets.
• Achieve consistent results through effective team management.
• Ensure excellent customer service by promptly addressing and resolving issues.
• Ensure compliance with sanitation, safety, and food regulations.
• Recruit, hire, and train staff, manage work hours, payroll, and maintain accurate records.
• Manage inventory, order supplies, and handle cash and charge transactions accurately.
• Secure premises at closing and ensure proper closing procedures are followed.

Requirements

• Matric
• Clear criminal record

Preferences

Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you.