Restaurant Manager

Restaurant Manager position available in Plettenberg Bay.

Currently recruiting for an experienced Restaurant Manager for a 5* Hotel in Plettenberg Bay to effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction.

Supporting and aiding the Food and Beverage Manager in achieving the profitability of the F&B outlets.

Salary: R25 000 – R28 000 per month.

Requirements:

• Post matric hotel school qualification in Food and Beverage.
• 5 years’ experience in a 5-star hotel restaurant or similar environment.
• Computer literacy.
• Good understanding of the micros point of sale system.
• Previous leadership role.
• Excellent communication skills.
• Excellent numeracy skills with and understanding of finance.
• Good wine knowledge.
• High level of English proficiency.
• Ability to train and develop a team.
• Must be motivated, enthusiastic, and energetic.
• Understand the true ethos of hospitality – being warm, friendly and engaging with guests.
• Must be a team player, with a positive attitude.
• Must be able to work under pressure.
• Own transport.

Key Performance Objectives:

• Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
• Develops specific goals and plans to prioritize, organize, and accomplish work tasks.
• Ensure that all sick leave, annual leave, family responsibility leave, and any other absenteeism is duly reported to HR on the prescribed forms.
• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.
• Get to know and personally engage with regular guests.
• Ensure guest satisfaction.
• Monitor all guest complaints, actioning steps where necessary.
• Food & Beverage Planning & Control.
• Monthly stocktaking and ensure tight control over F&B security to avoid damage or theft.