Restaurant General Manager - EE

An airport's Business Lounge requires a Restaurant General Manager to join its team. The ideal candidate will have a strong F&B background, good financial acumen, and sound management skills. They must also be energetic, passionate, and driven to succeed.

Responsibilities:

• Managing a team of 20 staff members
• Full HR management, recruitment and training
• Disciplinary procedures
• Provide leadership and vision to subordinates
• Uphold Team Spirit
• Uphold and implement policies, procedures, regulations and standards
• Effective people development, leadership and training
• Budget forecasting and CAPEX
• Budgeted profitability
• Financial management
• Ensuring profitability of the lounges
• Financial control on all aspects of all operations in the lounge
• Adhering to strict food cost control budgeting whilst maintaining highest quality of product delivery
• Stock and asset management
• Quality control / safety and security
• Administration management
• Key Accounts Management
• Assisting in upholding market leader status in Hospitality
• Guest satisfaction - Ensuring guests are satisfied at all times and in all aspects
• Hygiene Audits minimum target of 85%
• Mystery shopper program target of 85%

Minimum Requirements:

• Grade 12
• Hospitality Management qualification preferable
• 5 years Senior Management experience gained in an upmarket F&B environment
• Strong HR/IR knowledge
• Computer literate with advanced working knowledge of Microsoft Office Outlook, Word and Excel
• Highly presentable
• Excellent command of the English language with solid verbal and written communication skills
• Proven ability to proactively analyse financial and economic data and proactively advise against potential risk
• Proven exceptional track record of guest interaction and service recovery
• Able to work flexible hours, weekends and holidays and late shifts and travel
• Own transport

Please apply with updated CV