Relationship Banker : Merchant Services

Apply by : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.

To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above, finalize your application by clicking apply below.

Purpose Statement: To build, maintain and optimise effective client relationships by providing excellent client service through engagement and consultation with existing clients. To contribute to the overall profitability of Business Bank by promoting and selling Business Bank and merchant products to new and existing clients.

Experience: At least 2-3 years proven experience in a CRM environment with responsibility for, or exposure to cross and upselling. Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these. Experience in a FMCG, banking or retail environment.

Qualifications (Minimum): Grade 12 National Certificate / Vocational.

Qualifications (Ideal or Preferred): Bachelor's Degree in Commerce or Marketing.

Knowledge:

• Minimum: Commercial, economic, SME landscape.
• Sales and sales optimisation techniques & principles.
• Commercial / business know-how (how businesses work).
• Client relationship management principles.
• Engagement / conflict management practices.
• Performance culture.

Ideal: Knowledge and understanding of:

• Business banking landscape, product knowledge.
• Payment solutions environment (merchant services).
• POS Solutions.
• Capitec Bank Acquiring product knowledge.

Skills:

• Influencing Skills.
• Planning, organising and coordination skills.
• Commercial Thinking Skills.
• Communications Skills.
• Interpersonal & Relationship management Skills.

Conditions of Employment: Clear criminal and credit record. Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.