Relationship Banker : Merchant Services

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Date: 27 Mar
Location: Sandton, GT, ZA
Company: Capitec Bank Ltd

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.

Purpose Statement

To build, maintain and optimise effective client relationships by providing excellent client service through engagement and consultation with existing clients. To contribute to the overall profitability of Business Bank by promoting and selling Business Bank and merchant products to new and existing clients.

Experience

1. At least 2-3 years proven experience in a CRM environment with responsibility for, or exposure to cross and upselling.
2. Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these.
3. Experience in an FMCG, banking or retail environment.

Qualifications (Minimum)

1. Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

1. Bachelor's Degree in Commerce or Marketing

Knowledge

1. Commercial, economic, SME landscape
2. Sales and sales optimisation techniques & principles
3. Commercial/business know-how (how businesses work)
4. Client relationship management principles
5. Engagement/conflict management practices
6. Performance culture

Ideal Knowledge and Understanding of:

1. Business banking landscape, product knowledge
2. Payment solutions environment (merchant services)
3. POS Solutions
4. Capitec Bank Acquiring product knowledge

Skills

1. Influencing Skills
2. Planning, organising and coordination skills
3. Commercial Thinking Skills
4. Communications Skills
5. Interpersonal & Relationship management Skills

Conditions of Employment

Clear criminal and credit record. Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance and Sales