Regional Support Manager (PG13): Gauteng South Region (Constantia Kloof)

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African market.

We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

This is a regional based position that reports directly to the Regional Executive. This role forms part of the regional structure of Gauteng South with a strong matrix supporting line to Head: REMS. The role manages the regional support functions and different specialist functions that enable sales.

What will make you successful in this role?

1. Ensure synergies between the Product Providers, Service Providers, Sales and Sales Support environments
2. Drive and manage the effective execution of the different Support functions within the region
3. Drive and manage the effective execution of legal support services within the region
4. Drive and manage the effective execution of quality and risk services within the region
5. Drive and manage the effective execution of recruitment and selection services for intermediaries within the region
6. Undertake general Support Operations Management such as risk management, office management, financial management
7. Provide effective people management
8. Undertake MANCO duties for both the region as well as Distribution Support

Qualification/s And Experience

1. Matric and,
2. Legal Degree or
3. Commercial or Business-related Degree and
4. Experience in financial distribution services, strong client service and administration experience
5. Extensive Management experience.

Knowledge And Skills

1. Financial services industry and market
2. Knowledge within the different channels of the region e.g. SFA, SBD, Entities
3. Sanlam products and competitor products
4. Sales and related administration processes
5. Legal services processes to support sales staff
6. Leadership and management skills to manage staff
7. Relevant regulatory legislation and compliance knowledge
8. Quality and risk monitoring process
9. New and existing business processes
10. Recruitment and Selection processes and practices
11. Budget and expense management
12. MS: Office (PP, Excel, Word, Outlook)
13. MyWorkspace, Sanquote, Sanpay, MIS, CUBUS
14. SANIX experience will be advantageous

Personal Qualities

1. Cultivates innovation
2. Flexibility/Adaptability (being resilient)
3. Client Focus
4. Building relationships/partnerships
5. Results Driven
6. Sound planning, co-ordination and organization orientation
7. Sound decision making
8. Leadership abilities
9. Balancing stakeholders
10. Treating Clients Fairly

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. The closing date for applications is 05 March 2025.

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.