Regional credit control clerk

Be among the first applicants.

Motor Industry Barganing Council

Pretoria

ZAR 200 000 - 300 000

Be among the first applicants.

2 days ago

Job description

Duties And Responsibilities

Manage allocated debtors book
Conduct telephonic debt collection
Ensure adherence to the Credit Control Policy and Standard Operating Procedures (SOPs)
Reduce allocated debtors days through collections and account query resolution
Handle full function Credit Control
Assist with monthly returns documentation from employers and escalate to Returns Processors
Carry out account reconciliation
Visit and/or invite employers to a meeting in order to resolve accounts
Create awareness and educate establishment staff – returns system, both manual and Online Returns
Follow up on anomaly letters and resolve if returns related or escalate to Agents if not.
Support Credit Control Regional function
Follow up on settlement agreements and promise to pay
Follow up and resolve queries timeously
Offer superior client service to both internal and external clients
Receive and bank payments received from clients daily
Prepare hand over/referral documents and refer accounts to Inspectorate
Attend to adhoc duties as assigned

Knowledge / Experience / Skills / Abilities

Planning and organizing
Strong account reconciliation experience
Strong debt collections skills
Above average verbal and written communication and listening skills
Ability to withstand pressure
Must at all times be diplomatic and assertive
Ability to build strong effective relationships with employers, colleagues and management
Good team player who achieves objectives as set out by the Regional Credit Controller
Must be meticulous in carrying out tasks/instructions etc
Good interpersonal, decision making and problem solving skills
Good analytical skills with attention to detail
Reporting writing skills
Query resolution skills
Great levels of honesty and integrity
Strong persuasive skills.
Strong conflict management skills
Strong negotiation skills