Receptionist – Contract

Job title: Receptionist – Contract

Job Location: Western Cape, Cape Town

Deadline: March 17, 2025

Job Description

A 5-month contract has become available at our Head Office in Cape Town for a vibrant, well-spoken and self-driven Receptionist who is passionate about providing awesome customer experiences. Our ideal candidate will be self-motivated and eager about performance and will have the high energy levels required for our fast-paced retail environment.

Duties And Responsibilities

• Reception and switchboard duties including but not limited to:
• Meet and greet clients and team members in a professional manner.
• Promptly answer telephone calls and redirect as appropriate, recording and relaying accurate messages as required.
• Monitoring the reception and client areas to ensure that they are kept tidy.
• Assisting with ensuring that guests receive refreshments.
• Ensuring the reception area is attended to at all times.
• Administration duties such as:
• Booking and coordinating meeting room bookings.
• Arrange courier deliveries on request and maintain appropriate records.
• Ensure prompt collection of packages and deliveries from Reception.
• Provide general assistance to team leader and team members.

Knowledge, Experience & Qualifications Required

• Minimum 2 years prior experience in a receptionist or similar role.
• Previous experience in a clothing retail environment is advantageous.
• Matric (essential) with a relevant administration qualification (advantageous).
• A valid driver’s license is advantageous.
• Microsoft Office proficiency – Intermediate level is preferable.
• Proficient in English.

Competencies Required

• Strong commitment to delivering a high level of customer service.
• Excellent verbal and written communication skills.
• Ability to establish rapport with all stakeholders and customers.
• Able to handle conflict and challenging pressures.
• Proven administrative, planning and organizational skills.
• Professional appearance.
• Proactive, accurate and detail-orientated.
• Highly motivated with a positive can-do attitude.
• Ability to show initiative and solution focused.
• Resilient & tenacious in a fast-paced & ever-changing environment.
• Ability to prioritize and manage your time.
• Maintain high levels of confidentiality.
• Committed, self-motivated, driven and trustworthy.