Re-advert Service Agent Customer Acquire (Workflow Control) Distribution Bloemfontein

Job title : Re-advert Service Agent Customer Acquire (Workflow Control) Distribution Bloemfontein

Job Location : Free State, Bloemfontein

Deadline : April 05, 2025

Minimum Requirements

Qualification(s) :

1. National Diploma in Business Management / Marketing / Communication / Commerce at NQF6 with 120 credits

Experience :

1. 2 Years related minimum experience in working with customers and customer relations.

Skills and Competencies

Behavioral :

1. Integrity
2. Honesty
3. Trustworthiness
4. Professionalism

Leadership :

1. Team player
2. Motivating teams
3. Coaching
4. Mentoring
5. Developing

Knowledge :

1. Computer knowledge : Excel
2. Process knowledge (Direct Customer)
3. Eskom product knowledge

Skills :

1. Auditing skills
2. Communication skills
3. Attention to details
4. People skills
5. Ability to deal with stressful situations

Key Responsibilities

1. Daily workflow operational activities.
2. Advisory and product support.
3. Reporting.
4. Maintenance.
5. Training.
6. Customer Service jobs