Quality Supervisor - Upington Dried Fruit Plant

Overview:

We are PepsiCo

PepsiCo is proud to be one of the world’s leading food and beverage companies. Every day, we are dedicated to bringing our mission to create more smiles with every sip and every bite to life. Our products are enjoyed more than one billion times a day in more than 200 countries and territories around the world. Our portfolio — including Lay’s, Doritos, Gatorade, Pepsi and Quaker — consists of many iconic brands that generate more than US $1 billion each in estimated annual retail sales, helping to deliver more than US $70 billion in net revenue in 2020.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive. Through PepsiCo Positive, we are charting a new course to drive positive action for the planet and people. PepsiCo Positive is an end-to-end strategic business transformation with sustainability at the centre of how we will create growth and value by operating within planetary boundaries and inspiring positive change.

In South Africa (SA), you will find our products across the region at breakfast, lunch or dinner. At the gym or on the field. In the office or on the go. We refresh, restore and rejuvenate our consumers all day, every day with our key brands including Simba, Lay's, Liqui Fruit and Bokomo range of cereals. PepsiCo SA employs more than 13,000 people across our three business divisions: Bakeries, Grains, Foods, Fruit, Snacks, Juice & Beverages.

Responsibilities:

We are looking for a Quality Control/Assurance Supervisor to join our dynamic team. The role is physically located at the Upington Plant and reporting to the Quality Assurance & Food Safety Manager. To motivate and guide a team of Lab Technicians in order to achieve required outputs against cost, quality, service and people. In addition, a Quality Assurance Supervisor must have the ability to conduct troubleshooting and lead improvement projects to be able to deliver better than planned results as well as support with customer complaints and questionnaires and root cause analysis.

The successful candidate will also be responsible for the following:

• To manage the laboratory testing as well as the staff compliment in the laboratories to ensure that the daily/weekly/monthly plan is on target.
• To ensure the optimum utilisation of shift labour by effective labour planning and training and development of employees.
• Micro analysis in house and manage external lab results.
• To follow up on daily NCRs and ensure that the correct process is followed as per procedure including the signing off of NCRs.
• To track effectiveness of product holds by ensuring communication with relevant teams.
• To attend daily shift.
• To ensure packaging quality is in place per shift: weigh control checks, packet quality assessment, case counts, date code checks during the shift.
• To sign off Lab calibration checks.
• Provide feedback monthly on training and support requirements.
• To manage Allergen changes.
• To ensure food safety is maintained through CP and CCP verifications and audits.
• To ensure quality through auditing, investigations, troubleshooting, proposing corrective actions, and coordinating projects to foster continuous improvement.
• To ensure that AIB, food safety and quality standards are maintained throughout.
• The jobholder must ensure the achievement of PDR goals. (Key performance areas)
• To conduct job observations for improvement.
• To manage career development discussions.
• Compliance to PEM, Cleaning and sanitation program.
• Consolidation of lab results.

Qualifications:

What will qualify you for the role:

• Relevant degree or diploma.
• Computer literate, MS Office.
• Communication and Leadership Skills.
• Food Safety & Quality Systems.
• Science and Technology expertise.
• FMCG Environment.
• Quality Systems Management.
• Quality Information Management.
• Quality Assurance.
• Understanding of Manufacturing Quality Standards.
• Food Safety and Hygiene.
• Employee relations.
• Change management.
• Integrity.
• Participative Management.
• Adaptability.
• Excellence.
• Delegation.
• Verbal communication.
• Attention to detail.
• Escalation.