Quality Specialist

Overview:

To monitor and control Quality Systems and Processes to achieve Quality Standards and meet customer specific requirements (CSR’s).

Minimum Requirements:

• Grade 12 / School leaving certificate
• National Diploma Quality Management or Engineering
• Trained Auditor ISO 9001;2015; IATF 16949:2016 & VDA 6.3:2016
• 3-5 years’ experience within a similar role in the Automotive Industry

Key Performance Areas:

Quality Control:

• Establish and manage Critical Control Points in the Process
• Investigate all Quality non-conformances and track corrective actions
• Analyse the PPM's and defect trends and make recommendations
• Conduct Gauge MSA assessments on all measuring systems
• Determine the disposition of quarantined products (Pass, Reject or Rework)
• Manage and maintain the Quality Management System ensuring compliance with IATF 16949:2016 and VDA6
• Achieve Quality Assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements and implementing change
• Develop Quality assurance plans by conducting risk analysis; identifying critical control points and preventive measures; procedures, corrective actions, and verification procedures
• Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence & writing and updating quality assurance procedures
• Communicate and liaise with internal and external customers and foster relationships
• Facilitate containment at Customer Site, raise Quality Alert bulletins, and facilitate training on quality-related concerns
• Control of non-conforming products and the rework thereof
• Support quality production inspectors in making product-related decisions regarding quarantined products (Pass, Reject or Rework)
• Generate work instructions and product-specific documentation
• Facilitate the generation and updating of Flow Charts, Control Plans, and FMEA’s
• Responsible for facilitating Measurement System Analysis and Capability Studies
• Liaise with Stores Controller and Manufacturing Practitioner regarding Quality concerns
• Responsible for Supplier Development in liaison with Stores Controller and Manufacturing Practitioner
• Compile and maintain Audit Schedules (Dock & Product Audits, Manufacturing Process Audits (VDA 6.3:2016), Internal Systems Audits (IATF 16949:2016))
• Maintain & improve product quality by completing product, process, system, compliance, and surveillance audits & investigating customer complaints
• Coordinate Annual Quality Management reviews and keep records of meetings and quality objectives
• Compile Monthly Management Quality Reports
• Compile weekly yields reports
• Review Quality Risks and requirements in APQP activities
• Ensure compliance with process and Customer Specifications
• Complete Production Part Approval Process (PPAP)
• Investigate and implement countermeasures for continual quality improvement
• Monitor and measure customer feedback, complaints, and rejections to identify opportunities for improvement
• Conduct MSA studies
• Approve COC’s in absence of QM

Quality Management:

• Compile Quality Topics for Quality Awareness Training

Quality Assurance:

• Implement Quality Procedures and Work Instructions
• Maintain the Quality Assurance system
• Ensure compliance with Quality Policies, Procedures, and Work Instructions

Audits:

• Conduct internal Process audits (VDA 6.3:2016) and Product & Layout audits

Supply Quality Assurance (SQA):

• Specify Supplier Acceptable Quality Levels (AQL's) (Tolerances, Drawing requirements, Tooling, PPM's, etc.)
• Analyse Supplier Performance (Product Quality, Special Status, etc.) and make recommendations
• Notify Suppliers of non-conformances and initiate corrective actions

Information Management and Direction Focusing:

• Collate and analyse company data and management reports

Advanced Product Quality Planning (APQP):

• Review Quality Risks of APQP activities
• Ensure compliance with process and Customer Specifications
• Complete Production Part Approval Process (PPAP)
• Provide input to the Contract Review Process

Continuous Improvement:

• Maintain an updated Continuous Improvement Plan

People Management:

• Ensure an enabling climate/culture.
• Ensure a safe, secure and legal working environment.
• Manage individual, team, and departmental performance to achieve organisational objectives.
• Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning.
• Determine the training needs of the Department.
• Conduct Performance Reviews and manage sub-standard performance.
• Coach and counsel people to ensure improved performance levels
• Ensure discipline is maintained in the department (absenteeism, lateness, overtime, misconduct, etc.)
• Resolve grievances and disputes