Quality Manager (FMCG)

REQUIREMENTS

• Grade 12
• National Diploma in Food Technology
• Certificate in Quality Management
• More than 5 years working as a senior quality specialist or quality engineer within a quality management environment
• Knowledge of Food Safety Standards
• Knowledge of Microbiology
• Knowledge of and exposure to NRCS inspection procedures
• Knowledge of governing industry legislation
• Knowledge of HACCP
• Knowledge of external regulators and Service Providers (NRCS, EU export compliance, HACCP, DEFF and MSC)
• Knowledge of the use of the TRACES system
• Valid driver’s licence
• Own transport

RESPONSIBILITIES

• Ensure compliance with industry and legislative quality standards;
• Ensure that systems and procedures operated within the business align with the requirements of HACCP, NRCS and EU requirements
• Conduct product compliance tests for export sampling and certification of white fish and other species
• Drive quality awareness strategy in the plant by leading the HACCP team and coordinating cross-functional engagement on quality issues and solutions
• Set customer service standards ensuring that the product or service is fit for purpose and meets all customer and legislative requirements
• Drive implementation of the quality management system by evaluating the adequacy of standards, conducting regular audits, monitoring compliance, and providing expert advice as required
• Conduct training on revised quality and food safety principles, further updating stakeholders on tools and techniques to enable the achievement of quality standards
• Conduct a mock recall of product defects in preparation for the actual recall
• Conduct annual management reviews and set up documentation procedures
• Ensure that all employees handling fish products are subjected to medical surveillance assessments
• Manage the conduct and behaviour of team members, further ensuring that they are motivated to deliver the required outcomes consistently