Quality Assurance Technician

At Softsure, we specialise in cutting-edge software development tailored to customer-centric insurance solutions. Nestled in the heart of the stunning Garden Route in George, our team combines global reach with local expertise to deliver impactful technology that truly makes a difference.

Who We Are:

At Softsure, we believe in the power of connection – between people and technology. Our mission is driven by purpose: to enhance insurance technology in ways that matter. If you’re passionate about software, committed to quality, and eager to collaborate with like-minded experts in development, project management and QA, we’d love to meet you.

What You’ll Be Doing:

Engage in daily stand-ups, sprint planning and project alignment

• Design and execute effective testing frameworks
• Test applications across diverse platforms and devices
• Develop detailed test cases and document results
• Perform system audits and regression testing to ensure high standards
• Drive the quality and reliability of product releases across our SDLC
• Collaborate to grow the QA function and optimise testing practices
• Proactively identify improvements to enhance user experience and product quality
• Monitor product metrics and take initiatives on resolving issues
• Communicate progress on critical issues to our customer service and success teams

What We’re Looking For:

• Exposure to QA / testing environments
• Basic knowledge of programming frameworks
• Familiarity with tools like JIRA, Confluence, Trello, or Azure DevOps
• Excellent problem-solving skills and teamwork abilities
• Strong communication skills and a proactive mindset
• Eagerness to grow and develop profressionally

Bonus Points if You Have:

• 1+ years of experience in software testing or QA
• A relevant certification or degree in software testing or quality assurance
• Contactable references

What’s In It for You:

• A competitive, full-time, permanent position in the scenic city of George, Garden Route.
• The chance to be part of a high-performing, innovative global company working with leading international insurance brands.
• Hands-on experience with cutting-edge AI and QA automation tools, driving innovation in testing processes.
• Opportunities to shape and implement AI-driven solutions that enhance the efficiency and accuracy of our QA efforts

At Softsure, you won’t just be joining a team – you’ll be shaping the future of insurance technology. If you’re passionate about making a real impact, we want to hear from you