Quality Assurance Manager

My client, a global private equity firm with over 30 locations globally, is seeking an experienced Test / Quality Assurance Manager to lead and coordinate testing efforts across our Technology and Innovation deliverables.

The ideal candidate will implement a risk-based approach to quality assurance, working closely with Business Analysts, Consultants, Developers, Project Managers, and business users to ensure high-quality project deliverables.

Key Responsibilities

1. Quality Strategy and Risk Management
   • Develop and implement comprehensive quality assurance strategies aligned with organisational goals and project-specific needs.
   • Establish quality standards, processes, and best practices for software testing that can be applied by testers, Business Analysts, Developers, Consultants, and business users performing testing.
   • Implement, coordinate, and oversee a risk-based approach to testing across multiple IT projects.
   • Identify, assess, and mitigate quality-related risks throughout the project lifecycle.
2. Test Planning and Methodology
   • Select and implement appropriate testing methodologies (e.g., Agile, Waterfall) based on project needs and team capabilities.
   • Ensure all team members involved in testing understand and follow the chosen methodologies.
   • Create and oversee execution of comprehensive test plans.
3. Training and Mentorship
   • Provide training and guidance on testing best practices to Business Analysts, Consultants, and Developers.
   • Mentor team members to enhance their testing skills and promote a quality-first mindset.
   • Conduct knowledge sharing sessions to improve overall testing capabilities within CVC IT team.
4. Process Improvement and Efficiency
   • Streamline testing processes to improve efficiency and productivity across all testers.
   • Identify areas for process improvement and implement changes to enhance effectiveness.
   • Optimize testing practices to fit within the constraints of team members' primary roles.
5. Quality Control and Reporting
   • Oversee quality control throughout the software development process.
   • Analyse test results from various team members and provide detailed reports on software quality and defects.
   • Communicate quality metrics, testing progress, and recommendations to Head of Applications and Project Managers.
6. Stakeholder Management
   • Collaborate with Project Managers to ensure quality is integrated into project planning and execution.
   • Communicate effectively with Business Analysts, Consultants, Developers, Business Users to coordinate testing efforts.
   • Liaise with stakeholders to manage expectations and ensure quality standards are met.
7. Tools and Infrastructure
   • Recommend and implement appropriate testing tools that can be easily used by non-specialist testers.
   • Ensure testing infrastructure is in place to support efficient testing by all team members.
8. Continuous Improvement
   • Stay updated on industry trends and emerging testing tools / technologies applicable to a collaborative testing environment.
   • Drive continuous improvement initiatives in testing practices across all roles involved in testing.

Requirements

• QA team leadership experience, preferably in environments with cross-functional teams.
• Strong knowledge of risk-based testing approaches and quality assurance methodologies.
• Excellent communication, leadership, and problem-solving skills.
• Proven ability to collaborate effectively with cross-functional teams.
• Experience with Agile / Scrum environments and continuous delivery practices.
• Proficiency in test case management, defect tracking, and quality reporting tools.
• Experience in training and mentoring specialist and non-specialist testers.

Education

Bachelor's degree in computer science, Engineering, or related field.

About the job

Contract Type: FULL_TIME
Workplace Type: Hybrid
Experience Level: Mid Management
Location: Cape Town
Specialism: Technology & Digital
Focus: Architecture
Industry: Financial Services
Salary: Negotiable
Job Reference: GPFARA-E66
Date posted: 31 March
Consultant: Tafadzwa Chakaodza

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