Quality Assurance Analyst - Dev Environment

Our Travelstart team is looking for a Front-end Quality Assurance (QA) Analyst for our Development environment!

As a Front-end QA Analyst in our Development team at Travelstart, you will ensure the quality and functionality of your designated front-end platforms. You will conduct detailed manual end-to-end testing, identify and document bugs, and work closely with both backend and front-end development teams to resolve issues.

Key Responsibilities:

• Manual End-to-End Testing:
  • Conduct thorough testing of new features and updates to ensure they meet quality standards and function as intended.
• Acceptance Test Writing:
  • Develop comprehensive acceptance tests to verify that all requirements are met before deployment.
• Bug Triage and Logging:
  • Manage the triage process for incoming bugs and issues, ensuring they are accurately documented and tracked on the Jira board.
• API Testing:
  • Use Postman to test APIs, ensuring they are robust, reliable, and meet specifications.
• Client Liaison:
  • Serve as a primary point of contact for clients, addressing their concerns, providing support, and ensuring their satisfaction with the platform.
• Collaboration:
  • Work closely with backend and frontend development teams to diagnose and resolve issues, ensuring seamless integration and functionality.
• Agile Participation:
  • Actively participate in agile ceremonies, including sprint planning, stand-ups, and retrospectives, contributing to continuously improving team processes.
• Client Training and Onboarding:
  • Assist in training and onboarding new clients to the platform, providing them with the necessary knowledge and support to use our services effectively.

Requirements

• Previous experience in QA (+3 years), particularly in a manual front-end testing role.
• Familiarity with Jira or similar bug-tracking tools.
• Basic understanding of backend and frontend development processes.
• Strong analytical and problem-solving skills.
• Excellent communication and client-facing skills.
• Ability to work collaboratively in an agile team environment.
• Travel industry experience is beneficial but not required.
• Knowledge of SaaS platforms and B2B applications.
• Experience writing and executing acceptance tests.
• Understanding of agile methodologies and practices.
• Ability to quickly learn new tools and technologies.
• Ability to work to tight delivery deadlines.
• Detail-oriented with a passion for ensuring high-quality deliverables.
• Min qualification of Matric/NQF4 or equivalent.
• A Tertiary Software Development qualification would be beneficial - e.g. IBSQ.
• Previous experience in the Travel environment like OTA's would be an advantage.

About Travelstart

Travelstart is Africa’s leading online travel agency (OTA) that helps today’s business and leisure travellers search, compare and book the best flight, bus, hotel, car hire, holiday packages and activities all in one place.

With a huge focus on affordable travel and simplifying the travel booking experience for our customers, visit the Travelstart website or download the Travelstart app, to find some of the lowest fares around. Pay quickly and safely online with your preferred payment method and you’re off!