Reporting to the Plant Manager, the successful applicant will be responsible for ensuring product compliance with quality, customer, and regulatory standards by developing quality assurance processes, conducting inspections, analyzing data, and driving continuous improvement in production and operations.
Main Responsibilities
Leadership & Strategy
Developing and implementing quality systems, ensuring integration into daily operations and strategic goals.
Leading and communicating quality objectives through meetings, training, and reports.
Acting as a liaison between management and the team, ensuring clear directives and accountability.
Quality Assurance & Control
Overseeing the Quality Department, ensuring adherence to ISO 9001:2015 and regulatory standards.
Establishing and managing quality control procedures, audits, and compliance initiatives.
Conducting root cause analysis, implementing corrective actions, and ensuring continuous quality improvement.
Working with R&D to develop and test quality standards for components and products.
Implementing Lean methodologies to enhance product quality and efficiency.
Supplier and Customer Engagement
Collaborating with suppliers to monitor and maintain the quality of incoming materials.
Partnering with Sales and Marketing to align products with customer expectations.
Managing customer complaints, initiating corrective actions, and driving satisfaction.
Compliance and Documentation
Maintaining quality documentation, ensuring alignment with ISO 9001, ISO 14001, and ISO 45001.
Driving digital transformation within the Quality Department for efficiency and accuracy.
Process Improvement & Training
Identifying inefficiencies and spearheading Lean Manufacturing projects to enhance quality and reduce waste.
Developing and conducting quality training programs to ensure compliance and knowledge sharing.
Leading quality-related meetings, ensuring alignment across teams.
General Responsibilities
Communicating quality objectives weekly and monthly across the organization.
Overseeing document control department budget and compliance reporting.
Implementing and upholding 5S housekeeping and safety standards.
Required Qualifications / Experience
Degree or Diploma in Electrical, Electronic, or Mechanical Engineering, with a relevant Quality Management qualification.
Management certification is advantageous.
Requires 5-10 years in high-volume manufacturing, ISO 9001 certification, and expertise in quality tools (8D, FMEA, SPC, CAPA).
Experience in project management, team leadership, and Lean/Six Sigma methodologies is preferred.
Strong IT proficiency (MS Office, SAP) and SHE Management knowledge are beneficial.